HRIS Support Specialist

Company

SMT is a leading full-service distribution company specializing in machinery and trucks. Our focus is on providing equipment for the construction, material handling, recycling, and transport industry. At SMT, we place our customers at the heart of everything we do, building long term partnerships that you can rely on to support your growth.

Launched in 2010, we are a relatively young company. We are active in large parts of Africa, in Great Britain, Belgium, Luxembourg, the Netherlands and in the United States (Texas). We hold a longstanding track record of working exclusively in our markets with global quality brands likeVolvo CE, Sennebogen and Holms.

In order to support our growth, we are actively recruiting a Workday Support Specialist to join our Team at SMT Holding, based in Brussels.

Function

Your mission is to provide user support and follow up on questions, requests, resolve issues and perform data loads. You are in charge of configuring the improvements, testing and analysing. You have a genuine desire to drive change through continuous improvement. In addition, you will also :

• Maintain master data values in Workday and enable operational people insights & actionable analytics ;
• Troubleshooting technical problems; collaborating with stakeholders to resolve issues.
• Test, validate and implement Business Process changes in Workday ;
• Serve as a strong consultative partner to external parties, business users, key users and functional leaders to continuously improve service delivery ;
• Drive the deployment of feature releases and system maintenance ;
• Lead Workday support ensuring day to day systems support, including reorganization events done manually or via mass update (e.g., iLoad / EIB) ;
• Oversee the development and maintenance of training materials and job aids, in addition to leading training efforts ;
• Design and develop customized reports as required for business users and management, ensure accuracy of employee data in various systems, while remaining compliant with GDPR creating documentation and knowledge management.

Profile

The ideal candidate would preferably have the following assets:

• S/he has a strong interest in HR digitalization, understands HR operations and has experience in employee data management ;
• S/he has relevant experience with HCM and HRIS System Implementations (Workday is a plus) and/or show genuine appetite to further develop her/his Workday expertise in a support role ;
• Thanks to strong verbal and written communication skills, the candidate cultivates relationships at all levels in the business and interacts with HR clients, cross-functional colleagues and IT ;
• Thanks to a good understanding of complexities across different countries, s/he is a real team player who is willing to support ;
• S/he has an “hands on” attitude leveraging on his/her creativity to bring improvements and/or find solutions ;
• S/he combines strong attention to detail with the ability to work effectively in a fast-paced environment and to handle daily planned and unplanned operational activities. S/he is stress resistant.
• S/he is fluent in English. Knowledge of French and Dutch is a plus.

Offer

In addition to a motivating salary package that matches your ambitions and takes your results into account, SMT offers you a real opportunity to enhance your experience and develop your skills. A function with an international influence that combines autonomy and initiative. A working environment with a human dimension and a dynamic, voluntary and ambitious corporate culture, where team spirit, customer satisfaction, flexibility and quality of service are the main values.

Languages

• S/he is fluent in English. Knowledge of French and Dutch is a plus.