Information Technology Infrastructure Manager

☞ Square One Resources

Aussicht: 125

Update Tag: 17-11-2025

Ort: Kortrijk West Flanders

Kategorie: IT - Software

Industrie: Technology Information Media

Position: Mid-Senior level

Jobtyp: Full-time

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Jobinhalt

About Us

Our client is a leading local IT firm with a strong reputation for guiding prominent companies through their digital transformation in Flanders. With a team of over 200 skilled and enthusiastic employees, we’re dedicated to providing high-quality service and creating significant impact for our customers.

Your Role

As a Services Manager, you’ll play a crucial role within our Customer Care Team, responsible for delivering exceptional service to your assigned customers. Your primary responsibilities will include:

  • Acting as the central point of contact for customers, ensuring smooth communication between all involved parties
  • Collaborating with colleagues, including Services Managers, Cloud & Infrastructure Engineers, and Services & Support Engineers
  • Ensuring the effective implementation of Operational Services, emphasizing ownership, quality delivery, and customer satisfaction
  • Proactively proposing improvements with an eye on the overall business impact

Requirements

  • Dutch, French & English Language
  • At least 5 years of experience in an operational or project IT role
  • Higher diploma in an IT field or equivalent experience
  • Broad technical knowledge, enabling you to provide appropriate advice for customers with 30-150 IT users
  • Strong verbal and written communication skills
  • Ability to develop impactful IT solutions in collaboration with customers
  • Experience in Project and/or Service (Delivery) Management is beneficial but not essential

What We Offer

  • Opportunity to work with a leading IT firm in Flanders
  • Collaborative and dynamic work environment
  • Personalized attention and growth plans
  • Competitive salary and benefits package
  • Professional development opportunities

  • If you’re a motivated and customer-focused individual with a passion for IT, we’d love to hear from you! Apply now to join our team and take your career to the next level.

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    Frist: 01-01-2026

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