Inside sales / Help desk agent (M/F/X)

☞ Adecco

Aussicht: 140

Update Tag: 26-11-2025

Ort: Waterloo Walloon Brabant

Kategorie: IT - Software

Industrie: Mechanical or Industrial Engineering Staffing Recruiting Financial Services

Position: Entry level

Jobtyp: Full-time

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Jobinhalt

Are you looking for a new job as Help Desk Agent ?

We are looking, for a leader in Finance (in Payment Terminal),

What you will do as Help Desk Agent (Support Officer) in our team based in Waterloo ?

You Will Have The Following Responsibilities
  • Handling the incoming and outgoing calls and emails of our customers in Belgium regarding the usage of their payment systems
  • Providing general administrative support to the Instore team
  • Compiling and updating all necessary information on our clients, based on the calls
  • Reporting all cases into SalesForce which is the main managing system
Profil

You have First experience within an administrative job, but also open to motivated and driven job starters

You have First experience with handling in- and outbound calls is a big plus (B2B for contacts with shops, ...)

You have Fluent knowledge in Dutch and French & good professional knowledge of English (written and spoken)

You’re Customer focused, clear drive for result, emphatic

You’re Punctual and accurate

You’re Reliable, sense of initiative and willing to take up responsibility

You have strong team mindset

En you are Available to work sometimes until 18.30 & some Saturdays in rotation roll (ok permanence from home) BUT normally 38/week (8.30 - 17) with overtime worked recup

Offre

You are Taking part in shaping the future of payments!

It’s for A permanent contract of 38h/week, with competitive salary and package according to profile and experience (2200 B/M + Meal Vouchers)

You’re Joining a company with a strong diversified and multicultural environment

"To become the best version of yourself, we put a strong emphasis on personal growth with trainings, coaching and internal mobility"...

Interested ? Sent your Resume.

We’ll call You back as soon as possible!
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Frist: 10-01-2026

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