Internal Sales

Jobinhalt

INTERNAL SALES MANAGER

Key Tasks

• Order intake
• Supply Chain Coordination
• Automotive Supplier Coordination
• Order Planning : coordination with production / logistics and customers in order to replan the OB
• Provision of information to customers
• Follow up of customer queries on products, transport, packaging and pricing
• Interaction between internal sales and sales managers
• Helpdesk: Coordination with customer services, customers and consumers
• Manning of exhibitions – presence at shows
• Invoicing/ raising of credit notes
• Arrears follow up
• Follow up on customer recharing costs/penalties
• Coordination with customers, sales and internal functions on the detail and motivation of a customers recharge
• System Management: loading and / or updating of customer data, prices and conditions into Movex
• Filing: maintenance of (electronic) files with information on conditions, offers and status of transactions
• Ad Hoc Tasks
• Sales Assistance export markets
• Management Supervision and coordination

Wanted Profile

Hard Skills

• Experience in running an internal sales / customer service department in a B2B environment
• Strong process and quality orientation
• Capable of communicating (verbal & presentations) at all levels, from management level to work floor
• Multi-lingual: Dutch, English, German and French
• Technical astute having to ‘process’ technical products
• Strong system skills
• Computer literate (word, excel, ppt)

Soft Skills

• Hands on attitude, prepared to also “work the floor”
• Strong people management skills
• Flexible
• - Prepared to travel extensively in certain periods of the year (presence at consumer or trade exhibitions and customer visits)
• - Prepared to work occasionally irregular hours (trade exhibitions and evening events)
• Strong sense of self-control and self-motivation
• Stress resistant when addressing urgencies in sales, service & warranty and supply chain
• Presents well

What can we offer

• Unified department processes, quality controls and KPI
• A strong and motivated team
• A hands on, highly flexible team spirit
• A high degree of customer satisfaction
• A central role in the co-ordination with external sales and internal support functions
• Leadership in specific Thule RV Products projects, like for ex. a stronger integration of customer ordering in Thule systems
• Deep Thule product & brand knowledge
• Ongoing input to strategy development
• Management reporting
• A coordinating role in the sales input for volume forecasting by account / product category / product reference
• Proper customer database with all relevant customer information, correspondence and conditions
• Market-based Salary

Thule Menen, Belgium is a dynamic and rapidly growing BU. We produce mainly: awnings, bike racks, tents and steps for Recreational Vehicles. At the moment we are with about 400 employees, spread out over 3 different sites.

Questions or are you interested in this open position? Please contact us.

About Thule Group

Thule Group is a global sports and outdoor company. We offer high-quality products with smart features and a sustainable design that make it easy for people across the globe to live an active life. Under the motto Active Life, Simplified. — and with a focus on consumer-driven innovation and long-term sustainability — we develop, manufacture and market products within the product categories Sport&Cargo Carriers (roof racks, roof boxes and carriers for transporting cycling, water and winter sports equipment, as well as roof top tents mounted on cars), Active with Kids(strollers, bike trailers and child bike seats), RV Products (awnings, bike racks and tents for RVs and caravans) and Packs, Bags & Luggage (hiking backpacks, luggage and camera bags).

Thule Group has about 3,300 employees at nine production facilities and 35 sales offices worldwide. The Group’s products are sold in 140 markets and in 2021, sales amounted to SEK 10.4 billion.

www.thulegroup.com