Digital Data Analyst

Job content

Functie

• Work with business stakeholders and ensure that they can make data-driven decisions
• Translate business objectives into measurable KPIs both in the context of projects and for daily activities
• Make data transparent for your stakeholders to support their strategic decisions. Collect, analyze and visualize data within a digital omnichannel context
• Create and automate digital reporting and manage the quality of the data and reports
• Ensure continuous improvement of both the methodology and the dashboards and data themselves with a view to refining insights
• Train, support and advise business stakeholders on the preparation of simple digital analytics reports, the formulation of business requirements and the interpretation of digital analytics reports
• Always on the lookout for improvements and make recommendations in this respect
• Work closely with various internal teams to provide a coherent picture of the digital ’end-to-end’ customer experience and the digital path the customer follows
• Proactively monitor data to identify pain points and suggest improvements
• Enable business stakeholders to analyze digital customer behavior across all digital touchpoints
• You aggregate and organize data from different sources (Google Analytics, search, advertising, big query, CRM, Salesforce, Content square etc.)

Functie-eisen

• Have several years of experience in digital (customer) data analysis.
• Have knowledge/experience of digital marketing, e-commerce and e-care, including web analytics, social media and conversion marketing.
• Have experience with the use of analytical tools (Google analytics, Big Query, Datastudio, Similarweb, Salesforce, Content square...).
• Knowledge of tag management is a strong asset.
• Be fluent in PowerPoint and Excel and have a basic knowledge of web technologies.
• Have good analytical skills. You are a critical thinker and a good problem solver.
• Be a real team player who can work well with colleagues from different teams, both from a business and a more technical background.
• Have strong communication and presentation skills. You love to make data transparent for business and enjoy taking on less experienced colleagues.
• Be willing to further develop skills in a team-oriented, fast-changing environment.
• Be fluent in English (Dutch or French is an asset).
• Have the ability to multitask.
• Be intensely passionate to helping us grow our digital footprint.
• Embrace new, digital media technologies and capabilities

Aanbod

Next to this challenging role, we also offer a very attractive compensation package, including an excellent pension scheme, a competitive group insurance, lunch vouchers and extra holidays.
We are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to diversity and inclusion empowers each of us to bring our authentic
selves and unique differences to work every day