customer service responsable with knowledge of englisch and czech or slowak or geman or polish (gent

☞ Randstad

Ver: 175

Día de actualización: 16-11-2025

Ubicación: Oostakker East Flanders

Categoría: Administrativo / Oficinista / Asistente Educación / Entrenamiento Mecánica / Técnica Mantenimiento Transporte / Logística / Almacén

Industria: HR personeel

Tipo de empleo: Tijdelijke Job

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Contenido de trabajo

Do you want to be part of an international team that takes care of customers across Europe, by getting them back on the road, whenever they experience a breakdown of their vehicle. You will follow up the status of the breakdowns and negotiate solutions to logistic and technical problems.

Our main focus is delivering the ultimate experience for our customers during their breakdown and give them a long-lasting impression of our brand. As an uptime Coordinator you will go the extra mile and communicate between the customer, driver and dealer to find solutions to get the vehicle back on the road.

You will manage these breakdown cases all over Europe in the customers native language and handle essential information within our designated systems.
You always focus on the customer needs and follow the defined breakdown process.
For handling these cases you need to be the key communicator between the parties involved in the breakdown and be responsible to find suitable solutions for the driver.

    ervaring

    • <1 jaar

    taken

    • data input
    • dossierbeheer
    • rapporten opmaken
    • behandelen van inkomende / inbound calls
    • contact leveranciers
    • advies verlenen

    jouw aanbod

    • customer orientated
    • positive attitude, highly motivated and strong communication skills
    • eager to share and learn and exceed expectations at every opportunity
    • support your team to develop your knowledge
    • willing to work in a flexible shift system
    • fluent in english and czech or slowak or german or polisch

    opleiding

    • algemeen secundair onderwijs
    • technisch secundair onderwijs
    • professionele bachelor

    ons aanbod

    • competitive salary, with meal vouchers, transport costs, shift allowance, etc.
    • wellbeing services
    • restaurant on site
    • opportunity to grow within the company
    • good work life balance
    • international environment
    • support in relocation
    • this is a temporary position with chance of prolongation, starting aug/sept
    • interested? send your resume to keyaccountgent@randstad.be
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Plazo: 31-12-2025

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