IT Support Specialist

☞ Hunter Careers

Ver: 105

Día de actualización: 22-11-2025

Ubicación: Beveren East Flanders

Categoría: IT - Software Consultoría / Servicio al cliente Alta tecnología

Industria: IT Services IT Consulting

Posición: Mid-Senior level

Tipo de empleo: Full-time

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Contenido de trabajo

Location: Melsele, East Flanders - Hybrid (3 days per week remote, 2 days in-office) Contract Type: Full-Time Contract Duration: Permanent Salary: Monthly gross salary dependent on experience and expertise

We are a specialized career platform connecting candidates with premier career opportunities. Our AI career agent, Hunter, works 24/7 to match talented professionals with roles that align perfectly with their skills, contract preferences, and career aspirations, both through our direct client network and broader market opportunities.

About the Role Join a dynamic and innovative software company in the pharmaceutical sector as an IT Support Medewerker. In this hybrid role based in Melsele, you will be the first line of support for end-users, helping them navigate technical and functional challenges related to both hardware and software. This is your chance to work with cutting-edge technology and play an integral role in enhancing customer experiences, all within a company that values creativity, growth, and work-life-fun balance.

Responsibilities

  • Respond to diverse technical and functional queries concerning software and IT infrastructure.
  • Troubleshoot and resolve first-line support issues, including software usage and hardware problems.
  • Draft and update user documentation, such as manuals and guides.
  • Provide both remote and on-site technical assistance to end-users.
  • Collaborate with different internal teams to improve solutions and refine processes.
  • Stay updated with evolving technologies and contribute to ongoing professional development.

Requirements

  • Must be located within a commutable distance to Melsele, Belgium.
  • At least 3 years of experience in first-line IT support.
  • Advanced technical proficiency in troubleshooting software and hardware in complex environments.
  • Fluent in Dutch for professional communications; basic French proficiency is advantageous.
  • Proven ability to provide effective remote and on-site support services.

Preferred Skills

  • Basic understanding of French or willingness to enhance language skills.
  • Familiarity with the pharmaceutical sector.

Application Process The first step will be with our AI career agent, Hunter, who’ll get to know you better to match you with this and other roles. Afterwards you’ll be evaluated by the hiring team.

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Plazo: 06-01-2026

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