Support engineer

☞ Pauwels Consulting

Ver: 135

Día de actualización: 26-11-2025

Ubicación: Anderlecht Brussels Capital

Categoría: IT - Software

Industria: Staffing Recruiting

Posición: Entry level

Tipo de empleo: Full-time

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Contenido de trabajo

Pauwels consulting is searching for a Junior Technicien User Support. Are you that one-of-a-kind Junior Technicien User Support that dares to take on challenging projects at our clients? Then do read on!

At Pauwels Consulting, we don’t just mix and match our consultants with different projects, but we actively pursue career and personal growth for every single one of our colleagues.

Within the Pauwels family, you will also find a close-knit community of IT specialists, where you can exchange ideas, experiences and maybe even discover new branches of the evergrowing IT industry.

As a Junior Technicien User Support you will have following responsibilities:
  • You will be responsible for the installation and configuration of new machines (PC/PO) and standard software packages via procedure of automatic.
  • You will be held liable for the configuration and support of Android / iOS smartphones and tablets (knowledge of MDM management is a plus)
  • You will resolve and analyze software incidents (by phone and locally) on user configurations
  • You will be responsible for IMAC changes: installing/ moving/ adding/ changing hardware
Benefits
  • Challenging projects based on your interests and skills
  • Personal follow-up and clear, transparent communication both before and after commencement of employment
  • Possibility to follow extra training
  • Inspiring network events and legendary after work drinks
  • Strong network of industry leading clients
  • Expertise within IT, Engineering and Life Sciences
  • A flying start for every junior, growth opportunities and possibility to share gathered knowledge for more senior employees
Have you got what it takes?
  • You have 2-5 years experience in a similar role
  • You have experience with Microsoft Windows 10: administration and support and you have a basic knowledge of Microsoft Windows Active Directory / Ad AZure)
  • You have knowledge of cloud solutions (Onedrive For Business) and remote assistance software
  • You have knowledge of ticketing tools (SAP PM / SPRINT is a plus)
  • You are customer-oriented, you respect procedures/ rules, are result-oriented, flexible and have a sense of responsibility + independence.
  • You have a knowledge of both national languages (FR and NL)
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Plazo: 10-01-2026

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