Team Leader Import

Ver: 115

Día de actualización: 08-12-2025

Ubicación: Antwerp City Antwerp

Categoría: Gerencia ejecutiva Producción / Operación

Industria: Transportation Logistics Supply Chain Storage

Posición: Mid-Senior level

Tipo de empleo: Full-time

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Contenido de trabajo

Job Description

Job summary

Overall responsibility for Team success by agreeing, implementing and monitoring individual and Team objectives and targets whilst ensuring company policies and procedures are adhered to.

Tasks And Responsibilities

Monitor Team performance and activity
Serve clients, identify their needs and provide feedback on the success of filling jobs
Building and maintaining relationships (internal/external)
Write weekly/monthly figures and reports
Hold weekly/monthly meetings; discuss task delegation and review issues
In conjunction with Manager set quarterly targets and objectives
Communication- encourage respect and open communication
Assist in the interview and recruitment of team members
Perform auditing and quality checking
Identify opportunities for process improvements
Handling escalations from customers and internally
Attendance checking
Training new team members

Job Requirements

Requirements

Graduate of any discipline.
Minimum of 2 years of progressive experience in Supervisory role in customer service related matter within the freight forwarding industry.
General knowledge of various local and International shipping and freight forwarding practices is an advantage.
Combined excellent communication and interpersonal skills with a strong ability to analyze situations and to make good decisions based on available information.
Ability to adapt quickly to changing policies and procedures.
Must have confident personality as well as an exceptional work.

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