Compliance Officer Benelux

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Job Purpose

Supports GSK employees in performing their everyday activities under the highest legal and ethical standards. Helping the business deliver their commercial ambitions in a sustainable and ethical manner, by embedding an ethical leadership and compliance culture in a way that protects the reputation of GSK and mitigates risk. Responsible for compliance and risk management advice to the Pharma businesses in Belgium. Luxembourg & The Netherlands. Member of the local Leadership Team, but independent from the commercial business (General Manager).

Key Responsibilities

• Works with GSK leaders of designated departments in Benelux to lead the implementation of a compliance programme which builds and embeds a values-based culture in a way that supports GSK strategies and principles
• Partners with business leaders in Benelux to proactively identify, evaluate and manage risks in accordance with GSK’s internal control framework and in a way, that enables sustainable business growth (Risk Management and support the local RMCB meetings)
• Manage internal reporting and escalation of issues the LOCs may face
• Partnering with CIT (Corporate Investigations Team), HR and Legal to ensure reported concerns are promptly and thoroughly investigated, with suitable corrective and remediation action and discipline where appropriate
• Implementation of global compliance programs by translating global requirements into local specifications, including any relevant training
• Partner with other governance groups (eg Medical, Legal, Quality, HR, Finance) to develop integrated compliance solutions, ensuring together that LOC operations are aligned and compliant with applicable Codes and Regulations (internal and external)
• Advises senior leaders in the business on risk associated with emerging business strategies and pragmatic options for risk mitigation and management; provides advisory services in relation to GSK Policies and Standard Operating Procedures in designated areas
• Ensures that proper internal controls are in place and in use by independently assessing the framework (continuous improvement of the local Internal Control Framework); supports the business to ensure controls operate effectively and gaps identified are appropriately remediated.
• Supporting the closure of local Corrective and Preventative Actions (CAPAs) coming from internal audits, internal & external investigations, Independent Business Monitoring
• Acts as a change leader for standardisation, where appropriate, to simplify the complexity of practices while maintaining adherence to GSK policy and values
• Designs and provides specific Compliance training to all levels of organization
• Leads the Compliance Manager(s) to deliver on the key objectives
  

Job Related Skills

Flexible Thinking

• Demonstrates experience in quickly learning and understanding specific categories, industry challenges, marketing strategies, and related risks
• Systematically evaluates the advantages and disadvantages of several realistic alternative solutions to issues. Creates an overarching strategy as a result of this analysis, which maximises the benefits and minimises the risks of the original options
• Teamwork – ability to work and contribute collaboratively as part of a team, respecting individual styles and cultural differences while focused on delivery of the overall project objective
  

Developing People

• Embeds behaviours in line with corporate governance guidelines within Pharma
• Creates increased awareness and responsibility for ethics and compliance
  

Continuous Improvement

• Raises levels of performance by establishing an improvement process, or setting specific, measurable targets and goals linked to GSK business needs
• Enhances the scope for initiatives by reducing barriers to the performance of self or others
• Determination and confidence to challenge the existing ways of working and shift current thinking to embrace working in a smarter, more efficient and simpler way
  

Customer Driven

• Leads initiatives designed to raise the ’value added’ to customers. These activities will have a wider or longer-term effect than a specific action designed to address a particular customer issue or problem
• Self-motivated, dependable and accurate. Ability to manage and deliver on expectations and deliverables to and from multiple managers
  

Building Relationships

• Ability to work cooperatively with diverse cross-functional teams and individuals at all levels in the organization with integrity and flexibility
• Build relationships with all employees and management and balance relationship-building with preventing or stopping inappropriate wrong doing or misbehaviour
• Sees issues through the ’eyes of another’; Is non-evaluative and non-judgmental about understanding the views of others, even when this view conflicts with own views
• Seeks commonality / consensus by partnering with the business and building win-win solutions. Is open with own views and feelings and encourages others to do the same
• Ability to maintain high level of integrity and trust around sensitive compliance issues
  

Interpersonal & Communication Skills

• Excellent communication and interpersonal skills and the capability to flex communication style to the needs of stakeholders at every level of management
• Promotes business ownership of Compliance and Risk Management and brings solutions to management to address RM and Compliance gaps and issues by adopting a pragmatic and collaborative approach
• Is Proactive and provides continuous communication to all levels of the organization
  

Knowledge And Capabilities Required

• Extensive knowledge & experience with compliance and risk & control programmes and processes
• Demonstrated effective risk management, process improvement, and/or project management skills
• Able to communicate at a senior level
• Project management skills to drive multiple initiatives across multiple departments simultaneously
• Track record in providing high degree of self-reliance, accountability, and value-added consultation/support to senior business managers and other support functions
• Strong interpersonal skills with the ability to influence individuals at all levels of the organisation to work in accordance with company values
• Ability to work effectively and sensitively in a highly matrixed organisation
• Maintain a high degree of credibility, independence, integrity, confidentiality and trust especially around sensitive compliance issues
• Superior listening skills, analytical ability to diagnose problems, resolve conflict and develop practical solutions
  

Basic Requirements

• University Degree (Bachelor or Master) in a specialization such as Business Administration, life sciences, Risk Management or Legal
• Industry experience
• Job experience in Compliance and / or Risk Management
• Ability to travel – 40% travel outside of home market
  

Why GSK?

Our values and expectations are at the heart of everything we do and form an important part of our culture.

As GSK Focuses On Our Values And Expectations And a Culture Of Innovation, Performance, And Trust, The Successful Candidate Will Demonstrate The Following Capabilities

These include Patient focus, Transparency, Respect, Integrity along with Courage, Accountability, Development, and Teamwork.

• Agile and distributed decision-making – using evidence and applying judgement to balance pace, rigour and risk
• Managing individual and team performance.
• Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution.
• Implementing change initiatives and leading change.
• Sustaining energy and well-being, building resilience in teams.
• Continuously looking for opportunities to learn, build skills and share learning both internally and externally.
• Developing people and building a talent pipeline.
• Translating strategy into action - a compelling narrative, motivating others, setting objectives and delegation.
• Building strong relationships and collaboration, managing trusted stakeholder relationships internally and externally.
• Budgeting and forecasting, commercial and financial acumen.
  

If you have a disability and require assistance during the course of the selection process, you will have the opportunity to let us know what specific assistance you require in order to make suitable arrangements.

Our goal is to be one of the world’s most innovative, best performing and trusted healthcare companies. We believe that we all bring something unique to GSK and when we combine our knowledge, experiences and styles together, the impact is incredible. Come join our adventure at GSK where you will be inspired to do your best work for our patients and consumers. A place where you can be you, feel good and keep growing.

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