Customer service medewerker

☞ Agilitas Belgium

Vue: 135

Jour de mise à jour: 16-11-2025

Localisation: Hasselt Limburg

Catégorie: Autre

Industrie: Human Resources Services

Niveau: Entry level

Type d’emploi: Full-time

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le contenu du travail

For our client, a multicultural and multilingual support platform in transport, we are looking for customer service representatives.

Are you the new colleague they are looking for? Scroll on or apply now!

Jouw taken

Below is an overview of your main tasks and responsibilities:
  • You will handle and send incoming telephone calls, e-mails and faxes:
  • Taking phone calls and answering questions from the customer and internal and external intermediaries according to predefined procedures.
  • Collecting additional information.
  • Checking data for accuracy and completeness.
  • Reception and service; providing technical support; searching the workplace.
  • Keeping the customer and all parties involved informed.
  • Complaint handling
Monitoring And Controlling The Agreements With The Parties Involved
  • With regard to the service provision
  • With regard to complaint handling, etc.
  • With regard to the terms of service and agreements
You are responsible for the full handling and follow-up of all contract-related matters within the set deadlines:
  • Administrative processing of all relevant information (creating, following up and closing all breakdown files)
  • Entering required information into the system.
  • Registering of performed operations.
  • Responsible for the internal and external follow-up of customer files.
Je profiel

What knowledge do we expect from you?
  • You can communicate fluently in different languages
  • You have various PC skills
  • If you have technical knowledge in the automotive sector, this is a plus
  • No specific knowledge and experience required
What skills do you possess?
  • You can communicate effectively over the phone
  • In addition, you can make a good Problem Analysis and solve it
  • You are customer and result oriented
  • You are precise and have a high working standard
  • Multitasking & stress-resistance are not unknown to you
  • You are a true team player
Wat bieden wij jou?

In addition to a market-conforming salary, we offer you a nice job!

After a positive interim period and a positive evaluation, you have the chance of a fixed contract.
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Date limite: 31-12-2025

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