Employe Customer Service

Vue: 125

Jour de mise à jour: 16-11-2025

Localisation: Wavre Walloon Brabant

Catégorie: Administratif / Commis / Assistant Production/Opération

Industrie: HR personeel

Type d’emploi: Tijdelijk

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le contenu du travail

Receives, processes and confirms orders to customers (SAP) (European and export accounts)
Coordinates all relevant activities around the orders
Creates and maintains customer master through MDO portal
Checks sales forecasts
Requests price approvals
Interacts with production planners
Updates customer on availability of stock or lead-times
Makes sure quality matches customer’s requirements
Requests pre-shipment samples and follows up on approval with customer
Reserves stock and coordinates order preparation with the warehouse
Creates CMIRs (customer material info records)
Organizes logistics to ship the order out
Generates the invoice or proforma invoice when needed
Takes appropriate actions in case of complaint (return , replace, credit, …)
Coordinates problem resolution with the appropriate departments (sales, accounting, traffic, warehouse, labs,…) to ensure customer satisfaction and adherence to company policies
Back office support for the sales team
Back up for colleagues

For our client located in Wavre, we are looking for a Customer Service Employee.

A temporary contract before a fixed contract (CDI) in an international company with familial values.
A Salary depending on your experience with meal vouchers (8€)

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Cliquez pour postuler pour un candidat gratuit

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