Human Resources Services Specialist

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HR Services Specialist I

Take it to the next level!

At Sonoco, we are successful because we understand that global success begins with the regional communities that form part of our diverse family. We have thousands of jobs around the world and encourage any of our associates to pursue their career aspirations with us and, in return, we will listen to their professional development goals ensuring that these are achieved and more. Being your best professional self begins by firstly considering the opportunities within the #SonocoFamily, where we prioritize your professional journey above all.

You will be part of the transformation of our HR Function by means of further digitalizing and streamlining our HR environment using both Workday and ServiceNow (SIMON) as engagement platforms.

While being part of our HR Services structure, you’ll help us to achieve our mission: “Drive change by leveraging technology and our expertise to create value while ensuring an exceptional employee experience.” You provide day to day support to Sonoco Europe employees, ensuring the highest levels of customer service and serve as the primary contact for employee life cycle data entry and maintenance.

What You’ll Be Doing:

• Provide front line customer service to employees to assist with all HR questions via SIMON, our digital HR assistant
• Responsible for maintaining employee records and accurate employee data management
• Ensure seamless transition of employee data from systems to files for the employee onboarding process
• Update, maintain and manage employee data in Workday, audit data and ensure accuracy
• Ensure 100% data compliance for internal and external audits; provide data as needed for audit requests
• Monitor SIMON cases, troubleshoot and respond to inquiries, escalating things as needed to the appropriate HR team member
• Run routine reports and deliver them to the appropriate business team member
• Provide support for HR Shared Services projects including taking ownership of small project components

We would love to hear from you if you have:

• Exceptional customer service skills and people orientation; goes above and beyond to help employees
• Excellent verbal and written communication skills
• An open, enthusiastic and flexible mindset
• Strong organizational and interpersonal skills
• Ability to effectively communicate with all levels of employees, candidates and vendors
• Intermediate knowledge and skills in Microsoft Office
• Ability to handle highly confidential information with the utmost discretion
• Interest in a career in Human Resources
• Bachelor’s degree preferred

Are you interested?

Get in touch with Maarten Van den broeck (maarten.vandenbroeck@sonoco.com) as soon as possible!