Key Account Manager IBD hospital Limburg-Leuven

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We have an exciting year in front of us with the launch of a subcutaneous form to treat Inflammatory Bowel Disease patients. An important sector (Leuven-Limburg) is empty due to sick leave and we need urgently a Key Account Manager GI to pre-launch and launch this new product, really expected by patients and HCP’s.

Key account manager does mean product specialist + in-field project manager.

We would go for a contract of 6 months via IQVIA with possible extension.

Leuven-Limburg is our first territory in terms of sales, we need a strong profile there.

Hiring date : asap

KAM GI/IBD :

• Skills (by order of importance)
  
  • Experience in Leuven-Limburg as SP Rep or KAM is a must (especially in COVID time when access is reduced)
  • Ability to have high level discussions with KOL’s and advanced selling skills
  • Digital affinity, inclusive to engage with HCP’s remotely
  • Ability to build and execute projects in the field
  • At least bilingual DU and EN
  • Launch experience in Specialty Care is an asset
  • Experience in Gastro or Immunology or Biological is an asset
• Personality :
  
  
  • Team player and ability to work in team
  • Values : honesty, perseverance, integrity, fairness
  • Eagerness to win
  • Compliance : new school vs old school pharma
    
    

Are you looking for a patient-focused, innovation-driven company that will inspire you and support your career?

230-year legacy of research-based pharmaceuticals and our mission to strive toward Better Health and a Brighter Future for people worldwide through leading innovation in medicine.

A Typical Day Will Include:

As a Key Account Manager (KAM) IBDworking on the IBD Team, you will be empowered to leading and developing local strategic customer relationships to grow the business within compliance and legal requirements.

Accountabilities

Therapy & Product Liaison

• Deliver agreed strategy and all necessary tactics within the key accounts in order to drive performance, including and not limited to delivering product and therapeutic knowledge, detailing to prescribers, and negotiating with hospital pharmacies.
• Run high-level scientific meetings with customers to convey product importance
• Operate in a manner that is always in line with compliance and legal requirements and according to the marketing and sales strategies.
• Participate at congresses, meetings and trainings.
• Act as an ambassador for the brand, its vision and values that achieves patient focus at all levels of the business.
  
  

Account Management

• Formulate comprehensive and insightful key account plans to build, manage and improve trustful relationships with key stakeholders, whilst maximizing performance.
• In coordination with supply chain, ensure product(s) is/are available at account level
• Develop deep local insights into priority accounts in order to shape and implement innovative offerings to meet account needs.
• Coordinates and drives cross-functional team meetings to shape and identify key marketing strategies that reflect customer needs and implement activities to support this strategy
  
  

Commercial Excellence

• Prioritize and manage accounts within assigned territory by assessing appropriate business opportunities through contacts with key decision makers and important local players.
• Make changes as needed from new business opportunities and changes in the market place to achieve financial objectives.
• Analyze territory sales and competitors together with customer behavior for best KAM planning.
• Perform local marketing and sales analyses and gain patient flow insights.
• Champion Key Account Management approach and share best practices among KAM team.
• Track and communicate KPIs and performance metrics as defined in the account plan
• Form, execute and follow-up tactics and KAM plans in regards to strategies and objectives for business areas in a cost-effective way leading to best ROI.
• Report on progress and deviations to National Sales Manager or Business Unit Director
• Weekly reporting and analyzing and follow-up of activities in CRM system.
  
  

Communication & Cross-Functional Collaboration

• Develop and maintain strong, effective and constructive relationships with external partners including KOLs, therapy nurses, other HCPs, patient associations, hospital pharmacists and administration to name a few by taking a leadership role in the communication and liaison between all external customers
• Proactively engage in collaboration with fellow KAM team as well as other field partners, including MSLs and Project Managers to ensure alignment in objectives and coordination of activities with accounts and external stakeholders
• Identify and raise relevant issues and propose potential solutions through the appropriate internal and external channels
• Conduct market surveillance and communicate in-field intelligence on customer insights, external stakeholder activities and trends to key internal stakeholders, particularly the BU Head and Brand & Customer Manager on a regular basis
  
  

Key Capabilities

• Demonstrated ability to convert market and therapy knowledge into business success
• Proven results in promoting pharmaceutical products with high demand of clinical explanation
• Knowledge of national healthcare system and experience in communicating and negotiating with healthcare decision-makers and managing complex networks
• High level of strategic and analytical thinking around a product
• An entrepreneurial mind-set combined with solid business acumen
• A personality that encourages cross-functional work in the account team, combined with a clear account leadership; responsibility, initiative and commitment
  
  

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.