Senior Technician (Service Delivery)

☞ Enterpryze Consulting Ltd.

Vue: 125

Jour de mise à jour: 26-11-2025

Localisation: Brussels Capital

Catégorie: IT - Logiciel IT - Matériel / Réseaux Informatique Direction

Industrie:

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le contenu du travail

Senior Technician (Service Delivery)


  • Working Location:Brussels, Belgium
  • Security Clearance: NATO Secret
  • Language:High proficiency level in English language



EXPERIENCE AND EDUCATION:


Essential Qualifications/Experience:

· 4+ years experience working in an ICT service- oriented environment
· Knowledge in software tools used in ICT Service Management, such as Windows diagnostics tools, Remedy
· Knowledge in recent and current Windows operating systems and common Windows desktop applications
· Good working knowledge of IT hardware and auxiliary computer equipment, such as printers and scanners
· Broad knowledge of computer network technology in a Microsoft Windows environment
· Knowledge in conference room support, meeting rooms and IPTV support
· Demonstrate: Achievement, Analytical Thinking, Customer Service Orientation, Flexibility, Initiative , Integrity , Self-Control, Teamwork
· Executing related secondary activities such as end-user equipment installation including perform user moves independently

DUTIES/ROLE:
· Install and configure hardware and software components on workstations and laptops
· Troubleshoot EUD hardware and software issues, identify and resolve problems in a timely manner
· Repair or replace damaged hardware
· End user device support within conference/meeting rooms including IPTV support
· End-user equipment dismantling and reinstallation in order to perform user moves
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Date limite: 10-01-2026

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