Site Performance Coordinator

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Q8 is a dynamic international company in full transformation to a sustainable Mobility player. In addition to our traditional business of filling stations and lubricants, we are very much focused on electric and other future-oriented mobility solutions. To support the strong growth and challenging future strategy, we are looking within KPL (Kuwait Petroleum Luxembourg) for an ambitious:

Site Performance Coordinator

• Are you a born manager-organizer with a strong commercial sense?
• You have a particular interest or experience in retail management?
• You love the daily challenge of results and constantly improving?
• Are you able to always keep a customer perspective?
• And you know how to motivate people behind your plans and goals?

5 times check?
Then you are the colleague we are looking for! Read on and check whether the job content and our expectations match yours. Are you interested, but do you still have questions? Then don’t hesitate to contact us, we will be happy to answer your questions.

What is your role?

• The Q8 sites and shops are the backbone of the best journey possible we want to offer our customers in the mobility of tomorrow. As the Site Performance Coordinator, it is your daily challenge to maximize the contribution of the non-fuel related activities at a number of manned service stations.
• This means that you ensure and improve shop and carwash operations, together with the dealers, site staff and the partners. You organize and optimize shop merchandising, sales and marketing activities and general site performance in close collaboration with partners and suppliers, aiming at a win-win.
• Keeping focus on customer centricity for both dealer and end customer, you ensure operational excellence of the complete site. You plan and improve dealer recruitment and implement training, watching over HSSE and HACCP rules and regulations. In between, you negotiate conditions with partners and suppliers.
• We are also curious of your findings of the market, trends, innovations and competitors, which you keep track of with your strong sense for commercial opportunities. Finally, we can count on you to smoothly manage dealer changes, shop openings and continuous improvement of all areas you are responsible for.

What do you need to fulfill this role successfully?

• A bachelor’s degree and/or relevant experience in retail as a foundation
• You have a number of years retail experience with food & non-food products
• You know your way around category and / or product management
• You are fluent in German, French and English (professional level)
• Evidently you have a strong commercial orientation and you thrive on the challenge of improving results
• You always keep a customer and result focus, but with a team oriented approach
• In order to react appropriately to changes, you have the flexible and creative attitude of a problem solver
• You are a people person, who loves to communicate, negotiate, persuade and motivate!
• Strong analytical skills and a natural sense for detecting flaws and new opportunities complete your profile

What do we offer?
Q8 offers you a challenging and dynamic environment with lots of development opportunities. We strive for a good work-life balance for everyone. We work hard, but we value and encourage time for relaxation and complete detachment.
You can count on an attractive salary package with a bonus for good performance, a minimum 26 days of holiday, meal vouchers and group insurance after three years of employment.
Interested?
Send your profile to recruiter Niels Klockaerts (niklocka@q8.com). We will always get back to you quickly. Are we inspired by your story and profile? Then we’ll invite you for an interview with David. Are we still inspired? Then you will also meet Alain, your manager.
About Q8
Q8 is one of the world’s top energy conglomerates, with close to 5.000 service stations in Europe, of which over 700 in the Benelux region, operating under the brands Q8, Q8 easy and Tango. Our Benelux headquarters are located in Antwerp and The Hague, with subsidiary offices in Antwerp (BE), Bertrange (LU) and Rotterdam (NL), employing over 1.000 colleagues in the offices and another 1.000 in the Q8 service stations.
Q8 is in full transformation towards becoming a sustainable Mobility player, offering a broad range of innovative and sustainable products and mobility services beyond fuel. Think of Q8 & Tango electric, HVO100-sustainable diesel and CNG. Or smart mobility apps for car sharing, parking, pay-per-use insurance and roadside assistance. In addition, Q8 explores new partnerships with leading players to offer an unsurpassed shop experience. These are but a few of our innovative recipes to reach our ultimate goal: being the best possible partner on the go and making every customer journey sustainable.
As an employer, we encourage a culture of leadership and respect within a diverse workforce, where accountability, collaboration and experimentation are very important. Therefore, we offer continuous learning and self-improvement within a

Job Type: Full-time