System Engineer – region Machelen, Zedelgem, Sint-Niklaas, Malle

As a leading IT company, active throughout Belgium, we are among the top 5 in Belgium. We provide innovative customized solutions for SMEs in every sector, from IT infrastructure to application development and office technologies. With specialized teams and support in three languages, we strive to maximize efficiency and security for our customers. Join a growing company where your talent and expertise really make a difference!

Who are you in our On IT story?

As a generalist System Engineer, you are the indispensable link that translates technical challenges into smart IT solutions. You combine hands-on interventions with challenging projects and an advisory role with customers. With your broad knowledge and helicopter view, you provide stable, modern IT environments and help build strong, future-oriented relationships.

Responsibilities:

Ad hoc interventions

• Perform quick and targeted interventions at customer sites (e.g., replace and configure switches and firewalls)
• Resolve urgent malfunctions and technical incidents
• Ensure smooth feedback and documentation upon completion

Project-based assignments

• One or more days at the same client for larger assignments
• Install and replace multiple workstations (e.g. 10+ PCs)
• Renew and configure complete installations of switches and network equipment
• Support the setup and renewal of server rooms
• Working closely with one of our internal specialized Competence Centers on larger projects (Cloud, Modern Workplace, Networking)

Advisory role

• Engage with customers to identify their IT needs
• Identify areas for improvement and recommend solutions from a helicopter view
• Helping clients strategically align their IT infrastructure with their business goals

General responsibilities

• • Act as a point of contact for customer technical questions
  • Document and report interventions and project results
  • Proactively contribute to knowledge sharing and collaboration within the team
  • Collaborate on innovation and further professionalization of IT services

Qualifications:

Technical knowledge

• Broad knowledge of IT infrastructure and network technologies
• Experience with switching, firewalls and migrations
• Thorough knowledge of Microsoft technologies and Azure
• Experience with hardware from HP and Dell
• A relevant firewall certification (or willingness to obtain one)

Experience

• Multiple years of work experience within a Managed Service Provider environment
• Experience with both ad hoc interventions and project-based assignments

Languages

• Dutch: excellent command in word and writing
• English: professional use for clients and documentation
• French: a nice plus

Personal skills

• Be able to work independently and take responsibility
• Maturity and professional appearance during customer visits
• Basic knowledge of project management to address interventions in a structured way
• Strong communication skills: you can explain complex IT issues clearly
• Flexible mindset and problem-solving ability

In addition to a competitive salary, you will benefit from a range of fringe benefits such as:

• Receive meal vouchers and eco vouchers.
• Expense allowance
• Insurance: benefit from comprehensive hospitalization and group insurance.
• Company car + charge card.
• Technical equipment: Laptop, a phone budget and subscription.
• Leave: Enjoy 32 vacation days per year.
• Professional development:Get access to various training courses tailored to your ambitions.