VP Business Operations
Vue: 135
Jour de mise à jour: 16-11-2025
Localisation: Louvain-la-Neuve Walloon Brabant
Catégorie: Direction
Industrie:
le contenu du travail
Summary
CluePoints is an innovative, fast-growing company and the premier provider of technologies and expertise for Risk-Based Quality Management and Overall Data Quality Oversight within clinical trials to improve the quality of clinical research and support the clinical development industry in delivering new medicine to the world better and faster.
Among our most recent success stories, you may have a heard of a vaccine made by Pfizer/BioNtech. Our software took care of monitoring the millions of data points collected in one of the largest and most ambitious clinical trials ever undertaken.
CluePoints is a scale up that aims to drive deeper and faster data-driven decisions and improve trial knowledge. From 5 people in 2013 to 130+ in 2021 (and still counting), 1500+% revenue growth over 6 years, 80 clients and 700+ clinical trials supported worldwide to date.
As VP Business Operations, you will work closely with the CEO.
About the job
Our co-founder & CEO is looking for a VP Business Operations to support him in overseeing the day-to-day operational functions in this rapid growth business context. Perhaps most importantly, this person will contribute directly and indirectly to carry our core values around respect, care, innovation & simplicity and ensure a smooth collaboration between the different teams.
Responsibilities
Report directly to the CEO helping define, operationalise and track the company’s strategic and operational initiatives
Own our internal processes, ensure they are well suited for the rapid growth of the company and lead the revision of those that are not
Design and implement business operations aligned with company strategies that are created by the CEO and senior leadership, has the responsibility of delivering results on a day-to-day and quarter-to-quarter basis
Understand and evolve how CluePoints thinks about measuring the success of the business and its initiatives at a corporate level. Work with individual functions to ensure enterprise objectives are aligned
Support the CEO in preparing and delivering regular business updates to our board members and our collaborators (internal communications)
Skills needed
Excellent oral and written communication skills in English
Proven experience in consulting, project management, or in operating roles
Proven knowledge of data analysis and performance/operation metrics
Proven experience with systems-building and tools development, evaluation, and rollout
Experience in process auditing and process improvement (including change management)
Experience and ability to work well in an international team environment but also demonstrate competency in managing and delivering projects on your own
Entrepreneurial mindset with a strong track record of earning influence and driving outcomes without direct authority
Ability to thrive in a fast-moving environment, under time and resource constraints
Experience in the eClinical industry is a plus
Qualification needed
6 to 10 years’ experience in consulting, project management, or in operating roles
Coming from a background where you’ve seen systems and frameworks succeed and fail, and are genuinely excited by the prospect of reimagining these at the enterprise level.
Measures of success are:
Within your first month you will jump right in to collaborating on reimagining the company’s operating cadence for 2022, while meeting your key partners and coming up to speed on the business
Within your third month, you will be leading the execution of our operational cadence, and building out new operational frameworks for the company
Within your sixth month, you will have a nuanced view of our business and its internal operations, and own the future roadmap for operations at CluePoints
What we offer
Flexibility is part of our DNA and you’ll find at CluePoints you can work 100% from home or chose to come to the office any day
If you choose to come to the office, you’ll discover a fun atmosphere with kicker, PS4, arcade machine, nerf battles, and our newly added dartboard
If you feel like a change of scenery, we have recently added the option to work at co-working spaces throughout Belgium.
Many activities are organized during the year, such as soccer, team lunches, happy hours, , LAN parties, board games nights! We also have running groups, languages lessons, and much more!
At CluePoints, learning, training and personal growth are part of the game: you’ll have access to online training materials, certifications sponsored by the company, personal growth plans, and career paths to explore new opportunities.
You’ll work with a fast-growing, multi-disciplinary and international team representing over 20 different nationalities, in an English-speaking working environment.
You’ll have a challenging and rewarding job in an ambitious and fast-paced technology scale-up that has received many national and international awards including “Scale-Up of the year 2019”!
Last but not least, we offer competitive salary and benefits, company car, bonus potential, employee referral program.
Date limite: 31-12-2025
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