General Manager, Venture Groupe - Europe

Job content

Under the direction of the President, the General Manager is responsible to manage and coordinate all commercial aspects of Quicksilver and Uttern business including sales, marketing, customer service and product portfolio. This role is also responsible for the public image, acceptance and competitiveness of the brands and will also oversee the commercial success for Bayliner and Heyday in Europe. The General Manager will be required to predictably attain or exceed all commercial goals and financial goals for the brands. Responsibilities include customer satisfaction, establish and maintain high performance distribution channel(s), brand/product value proposition and profitability

PRIMARY RESPONSIBILITIES

• Manage and lead a cross-functional group consisting of sales, marketing, customer service and product portfolio – including interaction with the operations, NPD and finance teams
• Management of planning, pricing: This includes forecasting, backlog management, incentive plans, dealer programs, dealer visits, execution of orders to drive the sales plan and production
• Work with sales team and customer service to ensure satisfaction with the product and service provided
• Work with marketing team to drive brand awareness and consideration while improving close ratio
• Coordination and integration of new product development process with defined Charters and Phase Gate Process
• Generation and execution of a business unit strategic and tactical plans
• Establish and manage budgets and targets for commercial team; including cost reduction activities
• Develop commercial and team goals aligned with business and financial plans, lead and coordinate team to execute these plans
• Determine commercial performance metrics, institute processes to measure and monitor performance (and to communicate to all levels of the organization) – analyze and take action
• Create a continuous improvement culture through the deployment of Lean Six Sigma and problem-solving skills
• Direct the problem-solving activities of the commercial operations, driving those activities to the point of impact
• Leverage data analytics to make strategic and tactical business decisions
• Assist team to resolve issues/remove barriers and create a positive working culture

REQUIREMENTS

• Demonstrated cross-functional management capability
• Ability to produce results with dotted line reporting relationships
• Ability to play a variety of leadership roles; supporting, delegating, coaching and driving as necessary and appropriate
• Knowledge and/or experience in commercial management
• Ability to effectively drive new product development and timely execution

Education & Experience:

• Bachelor’s degree in Business, Marketing, Management or other related discipline is required. An MBA is preferred.
• 5-8 years’ experience in a sales environment with progressive responsibility leading a team
• Excellent interpersonal skills, written and verbal communication skills required
• Must resolve complex issues to the satisfaction of multiple parties
• Must develop creative ways to address and resolve internal and external issues
• Outstanding analytical skills are required to gather and summarize data to find solutions in sales, marketing, customer service and product portfolio
• Technical or professional knowledge of business planning, strategic planning and budgeting is required