Help Desk/ Service Desk
View: 155
Update day: 13-11-2025
Location: Brussels Brussels Capital
Category: Other
Industry:
Job type: Full-time
Job content
o Daily management of the IT network.
o Based on existing tools, you register and follow up calls, incidents or problems.
o Identify, analyze and record hardware, software and infrastructure problems.
o Solve problems (hardware, software and infrastructure).
o Respect the SLA with internal and external customers.
o Correct administrative follow-up of IT related activities.
o Staying up to date with regard to IT evolution.
o 2-3 years of relevant experience (similar function all-round).
o Extensive technical baggage regarding the various IT systems and applications.
• Identify, analyze and register hardware, software and infrastructure problems.
• Respect the SLA with internal and external customers.
• Correct administrative follow-up of IT-related activities
Technical knowledge:
• Windows 10 /11
• Office 365 + MS authenticator + MS Teams
• Intune
• IOS – Android devices
• SCCM
• Hardware interventions (desktop/laptop)
• Network administration
• Knowledge of Powershell and/or other programming languages is an added value.
Deadline: 28-12-2025
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