IT Support

☞ Michael Page

View: 103

Update day: 05-11-2025

Location: Kortrijk West Flanders

Category: IT - Software

Industry: Staffing Recruiting

Position: Mid-Senior level

Job type: Full-time

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Job content


  • International work environment
  • Join a stable company
About Our Client

Our client is based in Kortrijk.

Job Description

As an IT Support within our client’s organization, you will have the following responsibilities :
  • Serve as the primary contact for incoming customer inquiries and requests.
  • Collaborate with internal teams and external partners to investigate and resolve issues efficiently.
  • Document requests.
  • Provide advices and resolve issues, while escalating complex ones when necessary.
  • Ensure all tickets and knowledge base entries are up to date.
  • Categorize and prioritize incidents to support timely communication and resolution.
  • Meet defined Service Level Agreements (SLAs).
The Successful Applicant

The ideal IT Support for our client would have the following skills :
  • You speak French and English fluently. A good knowledge of Dutch (B2) is mandatory !
  • At least 3 years of experience.
  • Able to travel in France, Netherlands and Belgium once a month.
  • You are organized, autonomous and proactive.
  • Experienced with Microsoft Office products.
  • Jira or Salesforce’s experiences are a plus.
What’s on Offer
  • Join an international company !
  • Join a company growing steadily.
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Deadline: 20-12-2025

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