IT Support technician (field) - Brussel

☞ Stefanini NV

View: 110

Update day: 26-11-2025

Location: Zaventem Flemish Brabant

Category: IT - Software IT - Hardware / Networking Information Technology Executive management Mechanical / Technical Maintenance

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Job content

Functieomschrijving:
As a 2nd line IT support engineer you are responsible for technical support in various ways; at the end user’s desk or “remote” by phone/email. You support end users in the field of software or hardware problems with laptops, desktops, smartphones, etc.
This is an opportunity to work for an ambitious organization that is at the forefront of IT support service.

Job description

  • Provide field service solutions based on the requirements of the incident (F2F and remote for different locations around Brussels).
  • Purchasing new IT hardware/software
  • Support and management of user account and permissions
  • Collaboration with / and forwarding incidents to 3rd line support
  • Installation of PCs, and LAN-based devices
  • Assist in setting up technical security/security
  • AV and Conference support through software such as Webex, Skype for Business, Zoom, etc.
  • You will work as a "Back-up technician", and work at different locations.
Profiel:
  • ITIL V3 or V4 Foundation Certification (recommended)
  • Microsoft Operation System / Office Certification(s) is an advantage
  • Advanced MS Office 365 skills
  • Good command of the Dutch and English language. (Knowledge of French is a plus).
  • The ability to troubleshoot hardware problems
  • iOS, Android advanced user
  • Basic Networking Skills
  • Knowledge of Active Directory
Aanbod:
When you come on board with us, you can count on a competitive salary supplemented with shift allowances, the option to follow training courses, meal vouchers, eco vouchers, 20 vacation days, 12 ADV days and seniority days, group and hospitalization insurance.
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Deadline: 10-01-2026

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