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Are you looking for an international and innovative environmentwhere you can make a real impact? Are you passionate about ITand eager to support colleagues with their technical issues? Then we are looking for you!

As an On-Site Level 2 IT Support Agent, you will be the go-to person for all IT-related issues at our site. You will ensure that hardware and softwarerun smoothly while providing hands-on support to employees.

What do we offer?

  • Competitive salary& extra benefits such as meal vouchers, eco vouchers, and insurance.
  • Bike lease programfor a smooth commute.
  • Attractive leave policy– more time off!
  • I nternational and innovative work environmentwith career growth opportunities.
  • Friendly and supportive team culturewhere you can grow and develop.

  • Technical Support:Install, configure, and maintain hardware and software.
  • Incident Management:Log and resolve IT issues.
  • Customer Service:Assist colleagues via email, phone, or in person.
  • Documentation & Process Management:Maintain IT documentation and knowledge bases.
  • Training:Provide user guidance and training when needed.

Who are we looking for?

  • Minimum 3 years of experiencein IT support within a medium to large organization.
  • Strong knowledge of Windows OS, Office 365, Active Directory & Azure.
  • Ideally experienced with Intune or MDM solutionsfor mobile device management.
  • Excellent communication & service-oriented mindset– you enjoy helping others.
  • Flexibleto cover maintenance events, including high priority outages, outside of normal business hours .

Duracell is the world’s leading manufacturer and marketer of high-performance alkaline batteries, complemented by a portfolio of high quality, market leading specialty, rechargeable and professional batteries. Duracell’s products power numerous critical professional devices across the globe such as heart rate monitors, defibrillators, telemetry devices, smoke detectors, fire alarms, automated valves and security systems. As the leader in the professional power category, Duracell has a rich history of innovation, continuously introducing batteries that are smaller, thinner, with more energy and longer lasting than competitive brands. Since March 2016, Duracell has found its permanent home within Berkshire Hathaway (ranked #4 World’s Most Admired Companies by Fortune Magazine and #3 in the Fortune 500), and will continue to focus on sustainable growth, industry-leading innovation while creating long-term value for our customers and consumers. At Duracell, integrity, end-to-end accountability across all levels, fast decision-making and a “can do” attitude is highly valued.
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Deadline: 13-01-2026

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