HR , Operations and Office Assistant

Admin assistant for HR & L&D, Operations, Office management,

McDonald’s Belgium HQ · Diegem, Brussels Area

About the job

Key responsibilities include:

• Providing administrative support related to gathering HR Data, incl. timely sending invites to fill out surveys and data reports, following-up on their completion, aggregating all data, communicating the data.
• Providing administrative support to a.o. People Strategy meetings incl. organizing & attending Team meetings, taking notes, sharing notes within the community etc.
• Providing translations from Dutch to French or vice versa related to diverse HR materials;

• Preparing Training Materials for New store openings;
• Providing Administrative support related to our Training Centers, incl.. sending out invitations to participants, handling requests from the Training Centers and creating & sharing Participant Certificates;
• Providing support related to Visual Training cards, incl. printing & preparing training cards for shipping to restaurants, creating new & updating existing VTC’s for all resto’s in both French & Dutch.
• Providing support related to the QSC Training of Staff Members, incl. explaining the Food Safety & Physical Safety training modules & tests as well as following up on the results of all QSC Tests.

• Providing support related to SATO prints incl. the creation and adaptation of the SATO & THT Posters, communication & support to the restaurants as required,…
• Ensuring e-Prod adaptations of all Bluebooks; fill in Raw products tables and translate ops procedures if required
• Creating the Football field & positioning guide for New Store Openings, as well as adapting existing Football Fields as required;
• Taking end-to-end responsibility with regards to the Maintenance Calendar incl. their creation, print-out and shipping to restaurants, providing support to the restaurants as required, communicating in the internal newsletter,…
• Providing translations from Dutch to French or vice versa related to diverse Ops Materials;
• Adapt & comm ops assignments docs when required

• Be a point of contact for general enquiries, handle incoming/outgoing general (e)mails and calls as well as HQ visitors;
• Practical organization of meetings, events and special occasions (easter & santa Claus gifts etc) as well as clean desk management;
• Office entrance management incl. creating and deactivating badges for Staff Employees;
• Provide general administrative support to the teams incl. filing, correspondence, ordering office supplies, maintaining our databases and lists;

About you now

To be able to be successful in this role, we believe you need to possess the following knowledge, skills and abilities and be able to explain and demonstrate that you can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

• Strong interpersonal skills with intercultural sensitivity;
• A professional and discrete attitude at all times;
• A strong hands-on and proactive mindset with focus on hospitality;
• Strong focus on delivering detailed work and proactive solutions with accuracy and reliability;
• Eagerness to learn & strong sense of innovation & improvement;
• Effective time management: ability to organize and (re)prioritize tasks;
• The ability to work independently and to work seamlessly in team as well;
• Fluency in Dutch and French (spoken & written), as well as a good level in English (spoken & written);
• Solid knowledge of all MS Office applications (Excel, Word, PPT, Teams, Outlook).

What we have to offer you

• A salary package including extralegal advantages like an company car and best in class group insurance;
• 30% discount on all McDonald’s products just for you;
• Working for an innovative and people-oriented Belgian SME, backed by a strong and leading multinational;
• A smile on your face every single working day.

Are you up for it?

Please enlighten us by applying through our website www.mcdonalds.be or by sending your resume & motivation letter to charlotte.vanrompaey@be.mcd.com

We cannot wait to hear from you!