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Contenuto del lavoro

Your mission:

Defines and implements customer value propositions for B2C for a well-defined domain (customer base or lines of business) with the purpose to answer all the different customers segments needs, increase customer value & increase loyalty.

What will you do?

  • You carry out analysis of market and customer trends, competitive context and customer base evolution
  • In developing campaigns, you launch a customer value proposition with a scope of 1 to 12 months in order to answer customer needs and secure the customer base and increase customer value.
  • Furthermore, you develop Customer Lifetime management and Loyalty actions accordingly
  • You present the customer value propositions in Orange validation process, including development of business case and project plan and forecasts
  • After validations of these propositions, you manage the implementation, and coordinate a project team
  • You ensure effective reporting and if necessary revise plans
  • And last but not least, you manage interactions with Market intelligence, Go to Market, Finance, Sales & customer services, & IT Legal and ad hoc with Orange group teams

Your profile:

  • You have a university degree or are equivalent by experience
  • You have minimum 1 year of experience in sales, marketing, customer service in a service industry (Telecom, Energy, Insurance)
  • You are an expert in product management and coordination of transversal projects from analysis to implementation
  • You speak fluently Dutch/French and English
  • Of course, you have good analytical skills, problem solving attitude and pro-active

What are we offering?

A dynamic working environment where you have every opportunity for personal development. Moreover, you can look forward to the following compensation and benefits package: a market competitive salary, bonus, company car, meal vouchers, 32 holidays per year, pension provision, life assurance and accident cover, hospitalization insurance.

We believe that simple things do make a difference. Therefore we also offer: use of a mobile phone, free mobile subscription, teleworking possibility, company restaurant, dry-cleaning, public transport and child care during school holidays.

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Scadenza: 10-01-2026

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