Service Operations Engineer

☞ Rolls-Royce

Visualizza: 215

Giorno di aggiornamento: 26-11-2025

Località: Marche-en-Famenne Luxembourg

Categoria: Alta tecnologia IT - Software

Industria: Aviation Aerospace Component Manufacturing

Posizione: Mid-Senior level

Tipo di lavoro: Full-time

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Contenuto del lavoro

Job DescriptionRolls-Royce Solutions Liege (RRSL) is a subsidiary of Rolls-Royce Power Systems; a division of Rolls-Royce plc. Rolls-Royce provides world-class power solutions and comprehensive support under the mtu brand of products and solutions. Our mtu Kinetic PowerPacks support mission-critical applications in a wide range of sectors including data centres, mission-critical manufacturing, infrastructure, and healthcare. Although we are in the business of uptime and power availability, our people are at the heart of our business. At Rolls-Royce Solutions Liège (RRSL), we provide reliable electrical protection.For our office in Grace-Hollogne (Liege), Belgium, we are looking for:Service Operations Engineer (Fulltime)The Service Operations Engineer at the competence centre for service on Kinetic PowerPack at RRSL has the mission to provide technical and organisational support for service activities in Belux as a 1st line (level) and worldwide as a 2nd line (level). This role drives for high Uptime at the customers sites, high customer satisfaction and for avoiding defects via condition monitoring, capturing the learning internally and executing service campaign in the installed base.This set of responsibilities is applicable in every combination of direct, 1st line support (Belux), and indirect, 2nd line support to distributors, service integrators, service partners and RR subsidiaries within the Kinetic PowerPack market. Possible also the genset market can be covered as a back-up in case the business would require it.Key Responsibilities
  • Schedule timely, prepare rigorously and organize efficiently preventive maintenance on Kinetic PowerPack units that have been commissioned and when managing customers in the 1st line (direct).
  • Analyse and solve machine/system breakdowns, warnings in the field (such as power losses, red & yellow alarms, observations) on Kinetic PowerPack units that have been commissioned in any case relevant (1st line or 2 line).
  • Determine root cause and report conclusions of incidents in the field (on Kinetic PowerPack units that have been commissioned) when requested by the customer or by the company.
  • Organize implementation of long-term solutions
  • Execute “on call” for full-week-turns to guarantee a 24/7 support world-wide, according an agreed convention.
  • Instructor for the training centre to the international RRPS community – coaching team-members as instructors.
Qualifications
  • Industrial engineer (4years Master) electro mechanics, polyvalent orientation, or Bachelor electro-mechanics with a shown track record in this field of D-UPS
  • A first experience in a technical environment, in a similar field of technology and/or in an after sales department is an asset
  • Excellent French and English, spoken and written.
  • Resilient to stress and dynamical context created by the market conditions
What We Offer
  • A salary that is in line with market practice;
  • Holiday pay; 20 vacation plus 8 RTT days on a full-time basis;
  • End of year premium, collective bonus scheme, company car;
  • Good pension scheme and hospitalization insurance (+family) plus other benefits;
  • Flexible working scheme, various training and development plans;
  • A well-established international organization with wide development opportunities.
More About UsOur core values unite us and are at the heart of everything that we do. We are trusted to deliver excellence. We act with integrity. We operate safely.Our behaviours are shown in our business; We embrace agility. We are bold. We pursue collaboration. And we always seek simplicity.Rolls-Royce Power Systems has its headquarters in Friedrichshafen, Germany. We are over 10,000 people worldwide. Under the mtu brand, we develop and produce high-speed engines and propulsion systems for ships and heavy land, rail and defense vehicles, as well as drive systems for use in the oil and gas industry and in power generation.Can you relate to this great opportunity? Then apply with a short motivation letter & CV.Job CategoryQualityPosting Date30 Sept 2022; 00:09
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Scadenza: 10-01-2026

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