IKM Tools Support, Quality Assurance, Improvement and Documentation

仕事内容

Location:
Mons, Belgium

Security Clearance:
NATO Secret

Reference No:
C001634 / Mons

Skills, knowledge, experience required:

• Experienced SharePoint Engineer/Quality Assurance specialist/Technical Writer, incumbent who can be productive from the start;
• Proven knowledge and experience of the IKM Tools and NATO Portals;
• A higher secondary education and completed higher vocational training leading to a formal or professional certification with a 3 year of function related experience;
• OR a secondary education and completed advanced vocational training leading to a professional qualification or professional accreditation with 5 years of post-related experience;
• TT+, NIP and EDMS Training Certificate Essential Skills:
• Microsoft SharePoint 2013;
• MS SharePoint 2016;
• MS SharePoint 2019 proficiency;
• Knowledge in SQL servers and Network technologies;
• Knowledge on Virtual machines technologies;
• SME in the Tasker Tracker Enterprise, Enterprise Document Management System and NATO Information Portal Tasker Tracker+ applications;
• Knowledge in ADFS Domain and MS SharePoint wise;
• Deep knowledge in configuring MS SharePoint tools;
• Deep knowledge in MS PowerShell;
• Strong written and verbal communication skills with the ability to document and communicate across the teams;
• Ability to work in a team and share knowledge;
• Ability to work effectively under pressure;
• Fluent in English corresponding to standard 3333 (listening, speaking, reading and writing).

Duties/role:

• Supporting and improving;
• Performing operation and maintenance of the IKM Tools (NATO Information Portal, Enterprise Document Management System and Tasker Tracker +, other NATO related Portals) and the Project Implementation Tracking Tool instances across the NATO networks;
• Troubleshooting and fixing issues related to the Applications listed above;
• Performing installation and rollout support of IKM Tools and other Portals if required;
• Performing migration of demanded NIP, EDMS and TT+ applications;
• Creating MS PowerShell Scripts;
• Designing medium and large enterprise MS SharePoint environments to accommodate the IKM Tools, MS SharePoint Portals and the PITT;
• Supporting in improving the IKM Tools;
• Active Directory Federation Services and Claims provider support, related to the IKM Tools;
• Supporting in the replication activities of the IKM Tools;
• Improving and supporting the search engine of the IKM Tools;
• Maintaining high availability ADFS capabilities;
• Performing approved Service Interruptions;
• Assisting the Change Coordinator during the Approved Service Interruption process on the IKM Tools+ related interruptions;
• Reporting
• Performing track development tasks, ITSM reports and liaising with the responsible Service Delivery Manager;
• Documenting;
• Creating technical and user guides and documentations and doing Quality assurance with the related staff;
• Visualizing content in how-to videos, creating training material and how-to guides;
• Creating of PowerPoint slides;
• Acting as the Document Controller to guarantee the completeness (i.e. checking that every document has been produced), quality (i.e. checking formatting and compliance with templates) and archival (i.e. checking that every document has been archived in the right place) of the documents produced by IAS. Maintaining the existing documentations and adjustments, during the whole life cycle of the product;
• Meetings/Demonstrating;
• Attending on the Sprint meetings with the internal staff and the customers;
• Assisting the Service Delivery Managers/Service Area Owner to prepare presentations and demonstrations, related to the IKM Tools.

VECTOR SYNERGY sp. z o.o., ul. Marcelińska 90, 60-324 Poznań, NIP PL7811857270, REGON 301575740, KRS: 0000369575

Rejestr Przedsiębiorców KRS prowadzony przez Sąd Rejonowy Poznań – Nowe Miasto i Wilda w Poznaniu, VIII Wydział Gospodarczy KRS,

kapitał zakładowy wynosi: 71 650,00 złotych wpłacony w całości, TEL +48 616684500, FAX +48 616684501, www.vectorsynergy.com, info@vectorsynergy.com