Procurement Service & Delivery Manager

About us

At Sony Corporate Procurement Europe (CPE), our role is to apply maximum commercial sense, common or new, to everything we do. Helping the business generate more sales, more innovation, more jobs, more ‘filling-the-world-with-emotion’.

We strive to support the business and its supply base in identifying the real currencies in play when we spend, be they talent, ideas, innovation, employee satisfaction or simply price. To give them the experience and tools to maximise the value that those currencies generate.

Simply, we want you to help us get the best value from every Euro invested.

We want your vision, influence, business sense and strategic expertise steering our in-country procurement. In this highly visible role, you’ll take full ownership of procurement projects that directly support local and European top management decisions and deliver on the bottom line.

You’ll be part of a highly ambitious team and genuine centre of excellence, decorated with awards, growing rapidly and fast becoming global in our horizons.

Our team covers tools & analytics, service & delivery in-country, category management across countries and engineering & professional services, and the right person has the opportunity to develop into or across all areas.

The role and region:

In this role, you will lead the Service & Delivery function of Corporate Procurement Europe (CPE) in your region, reporting to the Head of Service & Delivery. Your initial region will be Belgium and The Netherlands. You will be flexible and willing to adapt to changing business needs. Able to implement strategies developed by our Category Manager’s and create, and agree, your own in response to the specific needs of your region.

The region includes core sales businesses in Belgium & The Netherlands, our European Customer Services Business and at least three distinct areas of our R&D/Engineering businesses. The role holder has the opportunity to operate across both Service & Delivery and Category Management and agitate for real ownership and impact in a diverse and important region.

When safe, the role will include travel within your region (weekly) and to our UK Headquarters (monthly).

You will:

Develop stakeholder relationships

• Build, pro-actively develop and maintain relationships with senior stakeholders in all key areas of the S&D country/region. Listen, challenge and champion procurement. Proactively feedback to relevant CPE Team members the insight and actionable intelligence gained. Lead the drive for the best balance of CPE value proposition and local need/ways-of-working in S&D country/region – focusing on the use of best-practice procurement, in-line with Sony procurement policy and Sony Europe (SEU) standards. If applicable, identify, and evidence, where potential changes to normal SEU procurement practice would benefit the business area.
• Be credible with all levels of seniority and be seen as the procurement subject matter expert in your S&D country/region.

Implement category strategy

• Implement regional and global category strategy. Proactively identify the strategies in place for key spend areas and work to ensure compliance and their success, in your S&D country/region, utilising skills and tools from the end-to-end procurement process, from tendering to vendor management. Use your knowledge of the local/regional market and S&D country/region to identify areas of the strategy that might need to be changed or tailored for your S&D country/region and work proactively with the relevant Category Manager to address. Contributing to the thinking in Category Manager’s strategy and pipeline planning where relevant.
• Create and implement local strategy. Proactively work to identify potential areas for improvement in your S&D country/region. Build a pipeline of activity, targets and deadlines. Ensuring relevant projects are created in Ariba. Activities may include requirement development, spend analysis, market analysis, tendering / negotiation, contract negotiation or vendor management.
• Be credible in leading / coordinating multi-functional teams in the delivery of strategies, where required.

Act of CPE priorities & performance indicators

• Proactively contribute to the successful delivery of CPE priorities.
• Make yourself aware of departmental priorities (such as Vendor Operations, Vendor Management & R&D/Engineering areas). Seek to understand and act upon how you can work to support delivery in your S&D country/region.
• Proactively contribute to the successful delivery of CPE performance indicators.
• Proactively review the status of departmental key performance indicators using available sources (such as Power BI and Rosslyn). Review for current and upcoming status and work independently or with the relevant stakeholders to ensure CPE targets are met for your S&D country/region. Check daily for requests for approval ensuring approvals are managed appropriately - including rejecting and challenging requests, and stakeholder behaviours, where they are outside of policy, outside of strategy or simply poor practice.
• Be credible in presenting insight into your work or CPE priorities / performance data to others when required
  

You will have:

• A corporate procurement professional with Experienced in developing, supporting, implementing, and managing European procurement strategies - leading at a regional level.
• Knowledgeable in sourcing and managing of indirect procurement categories such as Marketing, R&D, IT, HR, FM and Logistics
• An excellent stakeholder and supplier manager, equally focused on value for money, service quality and positive strategic outcomes
• A strong character who will proactively agitate for change, and influence at all levels
• Numerate and logical – able to make and justify data-driven decisions
• Fluent in English – plus French and/or Dutch
  

Bring your uniqueness to Sony

We recognize that each and every one of us is original and different. Diversityand inclusionare in our DNA, they drive innovation. We empower our people to achieve one goal: to fill the world with emotion, through the power of creativity and technology.