Project Manager (20310, L5)

Serco is a partner of choice to the European Institutions and other International Organisations. For the past 30 years, we have been providing European and International Organisations a wide range of services including ICT services in support, infrastructure, operations and development as well as managing different contact centres for the key European Institutions, agencies and organisations, in Brussels and across Europe.

What connects the ever-growing Serco workforce is a passion for delivering great service –
To keep ahead, we have to evolve continually and enhance the way we deliver our services. Everyone in Serco has a role to play, here.

Serco provides the right environment to encourage ideas and a comprehensive Best Practice support network that enables them to put their ideas into action.

We are hiring a Project Manager for our prestigious partner DIGIT TM (DG Informatics) in Brussels. DIGIT-TM is a contract from the European Commission for IT services across Europe.

If you like to work in a multi-cultural and dynamic environment, this opportunity can answer to your expectation.

We look forward meeting you! Discover the offer below and click on ‘Apply’ if you know that your skillset and talents are a suitable match for this opportunity!

At Serco, we do not only offer a career but also the opportunity to join a community where everyone’s wellbeing matters, by living out the Serco values in all we do!

Are you looking to secure a career in a public sector environment? We would love to hear from you!

As Project Manageryou will be responsible for:

• Drive the elaboration of IT business requirements of the different components of the European Student Card initiative (“ESCI”, including Erasmus Without Paper, European Student Card, European Student Identifier and Erasmus App) and monitor the effectiveness of its implementation by the external contractor
• Design and drive the creation of links between the ESCI infrastructure and the Erasmus+ User Management System (in particular the Beneficiary module)
• Ensure that the ESCI IT infrastructure meets Commission standards, for instance in terms of data security
• Proactively monitor the progress of IT related projects and help identify and manage risks to the successful outcome of projects by proposing mitigation measures when applicable
• Provide expertise to ensure a successful integration of the Online Language Support system into the EU Academy platform and ensure appropriate links with the Erasmus+ App.
• Assist the unit in liaising with stakeholders and replying to enquiries from service providers, issuers of student cards and student organisations.
• Support the unit in its cooperation with DG CNECT, DG EMPL and DG DIGIT who manage files linked with the initiatives.
• Provide support in preparing and reviewing documents related to annual reporting, meetings with the Commissioner, Directors and Steering Committees and communication activities linked to the initiatives
• Support the unit in the organisation of webinars on policy files managed by the unit

In return, we offer a friendly, supportive and professional environment that respects your work/life balance and ultimately contributes to the delivery of public services in Belgium and around the world.

Required Technical expertise:

• Minimum of six years of experience as a Project Manager / Business Manager in IT-related projects within the European Commission or within other large organisations involved in international IT systems integration (e.g. banking sector, health care sector),
• Experience with designing and/or supervising large IT systems integration projects
• Expertise with IT projects involving authentication, identification, data security and role management
• Expertise in optimisation of processes through digitalising workflows
• Ability to work efficiently as part of a team in a fast-paced and high-stakes environment
• Good communication skills and ability to translate IT jargon into mainstream language

Specific expertise

Additional assets for possible consideration:

• Experience in working with the broader Higher Education sector in Europe and/or knowledge of the Erasmus+ programme implementation (from the perspective of participants, beneficiaries, National Agencies or the European Commission),
• Ability to think strategically about the long-term development and improvement of IT systems

Languages

• Excellent command of English.
• Excellent drafting skills in English.

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Important

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization.

Data Protection:

When creating a profile on the Serco Career Centre you agreed to the Data Protection policy, a copy is available upon request.

You may submit a written request revoking your consent to this agreement at any time.

Why should you join Serco ?

At Serco not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work.

What we offer

• Chance to contribute to innovation in the public services sector
• A company passionate about diversity and inclusion
• Permanent employment with comprehensive Serco Benefits package.
• Pension

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play when managing complex public services.

We are a team of 50,000 people responsible for delivering essential public services around the world, we are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Apply

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Serco is a Disability Confident Employer committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Excellent Salary

Corporate Benefits Package

Relocation Assistance (if applicable)

And the chance to make a positive difference in a company passionate about diversity and inclusion.

Further information available from the Serco Europe Recruitment Team