Business Analyst

☞ ZM Financial Systems

Ver: 150

Dia de atualização: 16-11-2025

Localização: Brussels Brussels Capital

Categoria: Vendas

Indústria: Finance

Tipo de empregos: Voltijds

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Conteúdo do emprego

Imagine what we can DEVELOP with you

True leaders are always learning. Moody’s is home to information architects, thinkers, builders, and passionate problem solvers, a collection of diverse viewpoints working together to bring out our best. Join us. Forward Together.

Moody’s (NYSE: MCO) is a global integrated risk assessment firm that empowers organizations to make better decisions. Our data, analytical solutions and insights help decision-makers identify opportunities and manage the risks of doing business with others. We believe that greater transparency, more informed decisions, and fair access to information open the door to shared progress. With over 11,000 employees in more than 40 countries, Moody’s combines international presence with local expertise and over a century of experience in financial markets. Learn more at moodys.com.

At Moody’s, we’re taking action. We’re hiring diverse talent and providing underrepresented groups with equitable opportunities in their careers. We’re educating, empowering and elevating our people, and creating a workplace where each person can be their true selves, reach their full potential and thrive on every level. Learn more about our DE&I initiatives, employee development programs and view our annual DE&I Report at moodys.com/diversity

Moody’s Analytics provides financial intelligence and analytical tools supporting our clients’ growth, efficiency and risk management objectives. The combination of our unparalleled expertise in risk, expansive information resources, and innovative application of technology, helps today’s business leaders confidently navigate an evolving marketplace.

Department

At Moody’s Analytics Know Your Customer (KYC) / Know Your Supplier (KYS), we solve problems that matter. We are a cross-functional team of sales and marketing, technology and product professionals who are all passionate about preventing criminal infiltration of the world’s financial system and bringing transparency to global supply chains by detecting fraud, terrorism, human trafficking, and other criminal threats. We combine the agility, passion and dynamism of a startup with the strong positioning and stability of a large corporation, providing our people with dynamic career paths and mobility options across the US, Europe, and APAC, all while having access to the entire Moody’s network. We empower our people and are committed to helping them reach their goals.

Role/Responsibilities

As Business Analyst you will be part of a cross-functional team responsible for the product life cycle, from feature conception to deployment and customer enablement.
You will be focusing on the Compliance Catalyst platform. Working alongside a senior business analyst, product managers and strategists, customer service and other operational teams, you will be responsible for successfully supporting our clients in their usage of the Compliance Catalyst and will serve as the primary product consultant in matters where the traditional help desk cannot support.
In this role, you will obtain a broad knowledge of the KYC/KYS landscape by assuring that our products and technology are being used effectively to add value to our clients’ businesses. This is an opportunity to develop your career while doing work that matters.

Specifically, you will:

  • Act as an escalation point and ultimate owner for technical and functional product questions raised by stakeholders and customers.
  • Report and follow-up on resolution of critical bugs and errors
  • Capture and document recurring client issues and questions
  • Communicate internally on scheduled and unscheduled release cycles and content
  • Develop excellent working relationships with colleagues within KYC/KYS and especially solutions delivery and solutions specialists
  • Manage and escalate requests appropriately while maintaining ownership of the client interaction and delivery solution.
  • Support roadmap planning activities.
  • Elicit business and technical requirements from stakeholders with appropriate prioritization and dependencies identified.
  • Support user testing, participate in validation sessions.
  • Act as a product lead in relevant Agile activities.
  • Create and manage user acceptance plans.
  • Develop and deliver technical support documentation and training
  • Be supported by other senior business analysts and a product manager

Qualifications

  • 2+years of experience working in a software development environment or work related to KYC
  • Undergraduate degree
  • Ability to quickly learn and retain new knowledge
  • Experience in software implementation projects
  • Experience doing first-line customer support
  • Be able to effectively communicate technical information to non-experts,
  • Be able to build relationships with key stakeholders
  • Ability to guide own learning and contribute to domain knowledge building
Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.
Candidates for Moody’s Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
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Data limite: 31-12-2025

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