Customer Service Representative EN (m/f/x) in Mechelen

☞ Adecco

Ver: 165

Dia de atualização: 16-11-2025

Localização: Mechelen Antwerp

Categoria: Consultoria / Atendimento ao Cliente IT - Software

Indústria: Industrial Machinery Manufacturing Staffing Recruiting Financial Services

Posição: Associate

Tipo de empregos: Full-time

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Conteúdo do emprego

Are you looking for a job as Customer Service Representative in an international environment ?

Do you speak English fluently ?

Do you have previous experience in Customer Service ?

Then read on, because you might be the Customer Service Representative we’re looking for !

For a company in Mechelen, producer of fiber paperboards, we’re looking for a Customer Service Representative to strengthen the UK and Ireland team.

As Customer Service, Your Tasks Consist Of The Following
  • You’re the first point of contact for our English speaking customers. You develop and maintain a good relationship with them.
  • You handle orders in SAP from enquiry to delivery and invoicing
  • To do this, you keep the customer database up to date at all time
  • You ensure promises and agreements are kept
  • You also monitor the stock within agreed limits
  • Where necessary, you will provide sales support
  • Finally, you gather information of complaints, delays, payments, ... to monitor the business and make improvements where necessary
In short, you are a key figure in the organization who is in contact with various departments both internally and externally to ensure that collaborations run as smoothly as possible.

Profiel

That’s why as a Customer Service Representative you have the following profile :
  • You are fluent in English (at a professional level)
  • You’ve had previous experience in Customer Service, preferably in an international B2B environment
  • Previous experience with SAP is considered an advantage
  • As a Customer Service you are service minded and you have strong communication skills
  • You’re strong in administration and organization
  • You can keep your cool and are good at complaint handling and problem solving
  • You like working proactively and take initiative where necessary
  • Last but not least, as Customer Service Representative you’re good at working with deadlines and you are stress resistant
Aanbod
  • You get the chance to expand your experience in B2B Customer Service in an international environment
  • At start-up you will enjoy an intensive training
  • You work 39 hours a week, this in a semi-flexible schedule with start-up between 8:15 am and 8:45 am
  • The company is located near the E19 and train station, combined home work for several days a week
  • You enjoy an attractive salary supplemented with fringe benefits
  • After a positive interim period you have a chance of a fixed contract
Are you the Customer Service Representative we’re looking for ?

Apply via the blue button on the right !

Good luck !
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Data limite: 31-12-2025

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