Meetings & Events Coordinator - stage

Conteúdo do emprego

CORE OBJECTIVES

Six-month or 1-year training will enable you:

· To understand Banquet sales fundamentals, including handling group bookings and event/seminar planning, promoting hotel catering and event facilities, and ensuring that all arrangements and requirements are gathered.

· A keen interest in event planning, administration, and sales, a strong desire to work with different partners and departments, and maintaining the general administration and functioning of the Banquet Sales department are essential assets for this role.

· Keywords: organization, pro-activity, flexibility, multitasking, priority, enthusiastic, team spirit.

MAIN DUTIES

General

· Ensure that all phone calls within the department are attended to and positively engage clients’ requirements

· Ensure all correspondences are standardized and high-quality

· Maintain a pleasant attitude throughout customer contact

· Maintain filing systems (manual and electronic)

· Prepare administrative documents required by the Banquet Sales Manager

· Carry out special projects as assigned by the Banquet Sales Manager

· Create forecasts by gathering reports and reading information from the software

Sales

· Prepare an initial proposal (offer) when receiving a meeting request

· Prepare contract and pro forma invoice once the booking is confirmed

· Update database by maintaining all client information, correspondence, and encoding bookings details

· Build a strong relationship with customers to fully understand their needs

· Event Advise client and take note of all their requirements

· Book extra technical equipment, shuttle, or team building activity

· Create Banquet Function Sheet in order to gather guests’ requirements, determine the proper setup, buffet, audiovisuals, and timeline, and also give attention to any special guest needs

· Communicate with the different departments to ensure requirements are possible and ensure a good understanding of the client’s needs