工作类型: Internship
工作内容
CORE OBJECTIVES
Six-month or 1-year training will enable you:
· To understand Banquet sales fundamentals, including handling group bookings and event/seminar planning, promoting hotel catering and event facilities, and ensuring that all arrangements and requirements are gathered.
· A keen interest in event planning, administration, and sales, a strong desire to work with different partners and departments, and maintaining the general administration and functioning of the Banquet Sales department are essential assets for this role.
· Keywords: organization, pro-activity, flexibility, multitasking, priority, enthusiastic, team spirit.
MAIN DUTIES
General
· Ensure that all phone calls within the department are attended to and positively engage clients’ requirements
· Ensure all correspondences are standardized and high-quality
· Maintain a pleasant attitude throughout customer contact
· Maintain filing systems (manual and electronic)
· Prepare administrative documents required by the Banquet Sales Manager
· Carry out special projects as assigned by the Banquet Sales Manager
· Create forecasts by gathering reports and reading information from the software
Sales
· Prepare an initial proposal (offer) when receiving a meeting request
· Prepare contract and pro forma invoice once the booking is confirmed
· Update database by maintaining all client information, correspondence, and encoding bookings details
· Build a strong relationship with customers to fully understand their needs
· Event Advise client and take note of all their requirements
· Book extra technical equipment, shuttle, or team building activity
· Create Banquet Function Sheet in order to gather guests’ requirements, determine the proper setup, buffet, audiovisuals, and timeline, and also give attention to any special guest needs
· Communicate with the different departments to ensure requirements are possible and ensure a good understanding of the client’s needs
最后期限: 31-12-2025
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