Senior Content & Communications Manager

Job content

At Maasmechelen Village, we are looking for an Senior Content & Communications Manager to support the Marketing Director with the development of the communications strategy and overseeing content management. This role will source, create and provide communications content that engages with and educates audiences about Maasmechelen Village.

This role will proactively lead a small communications team to achieve the active embedding of a dynamic joined-up communications culture, associated approaches, mechanisms and messages that will support the delivery of Maasmechelen Village marketing strategy.

This role will coach and support the content and communications team as well as the agencies.

1) Internal & External Strategic positioning of Maasmechelen Village - create and implement content and communications Strategy:

• Position Maasmechelen Village as a leading and experiential shopping destination to inspire key audiences
• Work with and support the Marketing Director to implement the business and marketing strategy
• Implement best practice and newness Measurement and evaluation tools to monitor communications projects and effectiveness of the communications strategy. Continuously improve and adapt the communications strategy as needed.

2) Manage Content including creation and distribution:

• Accountable for the overall distribution of content through various channels, including 360 degree paid media, website, social media and various internal communication channels.
• Resource and manage communication content, guidance and review for all collateral and messaging for a mix of internal and external audiences.

3) Team Management:

• Build a high performing team of communications staff, and make wise use of outsourced consultants and agencies.

What makes you special

Every colleague is an entrepreneur at heart and this drives our organisational culture, which values invention, innovation and risk taking. To be successful with us, you’ll have:

• Master or Bachelor degree (preferably in communications or equivalent).
• Proven strong written and verbal communication skills, journalistic experience desirable.
• Excellent interpersonal skills
• Excellent understanding of various communication channels and required content and style to ensure results from these.
• Minimum 10 years working in field of B2C marketing communications.
• Experience managing content for various platforms, including websites and newsletters.
• Experience managing and overseeing creative projects, including working with external providers.
• Experience in teaching and/or mentoring individuals or groups, and creating necessary support materials.
• Knowledge of dealing with issues or crises.
• Experience working in multiple markets or international environments

Why we’re exceptional

In return for your Authenticity, Critical Thinking, Innovation, Passion and Vision, you’ll receive a generous salary and we’ll also reward you by:

• Looking after you: You’re entitled to 25 days of annual leave, 6 compensation days, Belgium’s Bank Holidays and your birthday off. Plus you get an extra leave if you are getting married or moving. We provide above industry assurances that cover income protection, pension and many more.
• Treating you: discounts throughout our villages and a very generous employee referral bonus.
• Championing you: you’ll be working within a creative and collaborative environment like no other, with the opportunity to develop your professional and personal skills while advancing your career.

Come and live your story with us

The Bicester Village Shopping Collection are the worlds’ leading luxury shopping destinations, and we are committed to creating magical and memorable experiences for our guests. Taking the name of the founding Village, The Bicester Village Shopping Collection distinguishes the 11 Villages in Europe and China as one collection of destinations for our guests, our brand partners, our travel and tourism partners, our corporate and financial media, and our internal teams.

The Bicester Village Shopping Collection is made up of 1,200 colleagues of 50 nationalities. We are diverse in background, age, experience and leadership style. We believe that an inclusive workforce makes magic happen, and with this in mind we welcome everyone - regardless of age, gender identity, race, sexual orientation, physical or mental ability or ethnicity - to be a part of our family.