Service Desk Specialist

☞ Ampstek

View: 130

Update day: 26-11-2025

Location: Grimbergen Flemish Brabant

Category: IT - Software

Industry: IT Services IT Consulting

Position: Mid-Senior level

Job type: Contract

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Job content

Role-Service Desk IT Support

Location- Grimbergen, Flemish Region, Belgium

Onsite / B2B Contract

Job Description

•Minimum 2-5 yrs hands on experience as deskside/Onsite support/local IT engineer

• Experience in Providing Hands & feet Support for Network and Datacenter Equipment's/Devices

• Strong Microsoft Operating System installation(Win 7 & Win10) and troubleshooting skills

• Strong experience in troubleshooting MS office (Outlook, Word, Excel, PowerPoint etc.)

• Strong desktop support knowledge including hardware, software, and networking concepts

• Strong skills in Desktops, Workstations, Notebooks and Printers and Handhelds

• Basic understanding of Audio/Video equipment and conference room setup

• User account creation for Active Directory, Exchange Mailboxes, Distribution lists

• Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools tool. Escalations

• Troubleshoot and assist end users with mobile device setup, activations and performance issues.

• Handheld – Blackberry, Android & IOS support knowledge

• Strong Customer service skills

• Strong written and verbal communication skills

• Good Understanding of ITIL processes

• Hand on Experience on ITSM tools like Service Now

• A+ Certified or Equivalent Certified Preffered

Thanks, and Regards

Loyola Arun

arun.l@ampstek.com

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Deadline: 10-01-2026

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