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SMC TSOM (TrueSight Ops Mngmnt)


  • Working Location:Mons, Belgium
  • Security Clearance:NATO Secret / SC
  • Language:High proficiency level in English language


EXPERIENCE AND EDUCATION:


Essential Qualifications/Experience:

· University degree in Computer Science, Engineering, or related discipline; alternatively, 5 years of relevant industry experience
· 3+ years recent experience in large scale BMC TrueSight Operations Management (version 11.x and higher) deployments
· ITIL 2011 (or later) Foundation
· Extensive experience:
ü Installing and upgrading BMC TrueSight Operations Management (version 11.x and higher) in both single and multi-tenancy, and in highly available and multi-site resilient designs
ü Configuring BMC TrueSight Operations Management (Infrastructure Management) to integrate with Remedy ITSM Suite (version 9.1 and higher)
ü Configuring BMC TrueSight Operations Management (Infrastructure Management) to integrate with third party network management and system management tools, for example Microsoft SCOM and CA Spectrum
ü Creating profiles and dashboards to provide different access and views in TrueSight Operations Management (Infrastructure Management)
· Knowledge and experience implementing and troubleshooting integrations such as BSR, PSR, Change Management, Digital Workplace Advanced, and the Triage and Remediation solution
· Extensive knowledge and experience:
ü Configuring BMC Operations Management (Infrastructure Management) to monitor external systems and service components utilising various methods of data capture and ingestion
ü Configuring BMC Operations Management (Infrastructure Management) to perform data correlation, deduplication, and alerting to ensure high quality monitoring output, for example, reducing false positive alerts
· Recent experience creating reports using TrueSight Smart Reporting
· Experience working on Linux and Windows servers
· Understanding of modern IaaS and PaaS tools and technologies, for example networking solutions, hypervisor solutions, storage solutions and load balancing solutions


Desirable Qualifications/Experience:

  • BMC Certified Professional – Operations
  • Recent experience in BMC TrueSight Capacity Optimization (version 11.x and higher)


DUTIES/ROLE

  • Implement a TrueSight Operations Management system(s) based on agreed technical requirements, and in accordance with the provided design and architecture
  • Facilitate the application and system security accreditation
  • Provide support to the Technical Lead in ensuring technical coherence across multiple project streams
  • Develop detailed build and configuration documentation of the TrueSight Operations Management deployments and provide support in the development of testing and training materials
  • Provide support in the testing phases of the delivery, including but not limited to, Functional Acceptance Test and User Acceptance Test events
  • Provide support in both the preparation and during the transition to operations of newly deployed TrueSight Operations
  • Management systems, including handover activities to the relevant operations team
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Deadline: 10-01-2026

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