Technician (Technical Support)

☞ NATO Communications and Information Agency (NCI Agency)

View: 145

Update day: 16-11-2025

Location: Brussels Brussels Capital

Category: IT - Software

Industry: Defense Space Manufacturing

Position: Entry level

Job type: Full-time

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Job content

NATO offers you more than a job. It gives you a mission: building peace and security for one billion people in Europe and North America. The NATO Communications & Information Agency is leading NATO’s Digital Endeavour.We are NATO’s technology and cyber leaders, helping NATO Nations to communicate and work together in smarter ways. Our work is challenging and meaningful, and you will develop and apply your expertise as part of a dynamic international team of civilian and military professionals.What do we offer?
  • Genuinely meaningful work as part of the most successful alliance in history.
  • 3 year contract with competitive tax-free salary and household and children’s allowances
  • Privileges for expatriate staff including expatriation and education allowances (where appropriate) and additional home leave
  • Excellent private health insurance scheme
  • Generous annual leave of 30 days plus official holidays
  • Retirement Pension Plan
About The JobBased in Brussels, Belgium you will join the Agency as we embark on a journey to transform our IT services to support NATO’s Digital Endeavour. You will be responsible for supervising and providing level 1 and level 2 support of end-user ICT assets. You will also monitor and manage Service Management Systems, record incidents and update configuration and asset management records. For a full list of duties, please review the job description here.About YouWe’re looking for a talented and knowledgeable Technician (Technical Support) with ideally higher vocational training in a relevant discipline with 1 year post-related experience, or a secondary educational qualification with at least 3 years post-related experience.A different qualification coupled with particularly relevant experience may also be considered.Experience in a broad range of IT administration tools used in ICT Service Management (e.g. BMC Remedy, SCCM, CITRIX) is required.Knowledge of English, both written and spoken, is essential.CompetenciesThe NCI Agency is looking for individuals have tangible experience and knowledge in following areas;
  • Relating and Networking
  • Delivering Results and Meeting Customer Expectations
  • Adapting and Responding to Change
  • Achieving Personal Work Goals and Objectives
To learn more about NCI Agency and our work, please visit our website.
  • For information about the NATO Single Salary Scale (Grading, Allowances, etc.) please visit our website . Detailed data is available under the Salary and Benefits tab.
All selected candidates are required to complete a Security Clearance, Medical Clearance and Pre-employment Screening process before joining the NCI Agency. This process will require time, so please keep in mind that you will not be able to start working with us right awayPrimary LocationBelgium-BrusselsNATO BodyNATO Communications and Information Agency (NCI Agency)ScheduleFull-timeSalary (Pay Basis)3,844.70GradeNATO Grade G8
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Deadline: 31-12-2025

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