Account Manager - existing customers

☞ Odoo

看过: 120

更新日: 04-11-2025

位置: Ottignies-Louvain-la-Neuve Walloon Brabant

类别: 营业额

行业: IT Services IT Consulting Software development

水平: Entry level

工作类型: Full-time

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工作内容

As an Account Manager - existing customers, you will represent the long lasting commercial point of contact of all your customers. You ensure the solid base and the fundamental revenues of the company. You will be in touch CIO’s, CFOs and CEOs of small and large companies. The variety of industries and project scope will ensure you a strong and ever changing learning curve. Moreover, you will act as the key interface to all the different departments in the company. Your daily tasks will be undertaken from our offices in Louvain-la-Neuve.

You will handle a portfolio of 200+customers, ranging from start ups to large companies. You will use your business understanding and commercial skills to retain and expand your client base.

Your primary goal is to achieve sales target by driving up customer retention and expansion.

Responsibilities

  • Manage existing customers located in different countries (Europe & Africa)
  • Establish long term relationships with your customers
  • Analyse and understand your customer’s IT projects in depth
  • Identify potential future upsells : expand your customers’ usage of the solution
  • Demonstrate the next applications and new versions to the end user
  • Ensure general satisfaction by bridging the customer with all the relevant divisions of the company
  • Negotiate the renewal of the contracts with your customers

Must have

  • Business Master Degree
  • Fluent in English + any other European language (German, Portuguese and/or Dutch is a strong asset)
  • Strong relational & negotiation skills
  • Ability to handle conflicts - Problem solving attitude
  • Strong organizational skills
  • 0 to 3 years technology sales experience
  • Work permit in Belgium

Nice to have

  • Previous experience in IT project management
  • Ability to perform in a fast-paced, competitive and dynamic environment
  • Previous experience in a customer relationship management role
  • Work hard/Play hard attitude
  • Farming spirit

What’s great about the job?

You will develop:

  • A strong analytical expertise by carefully understanding each project
  • Skills in bridging complex business needs with software solutions
  • A fine tuned commercial approach focused on a long-term vision
  • Abilities to create enthusiasm around Odoo by providing demonstrations

What’s great in the job?

  • Get real responsibilities and autonomy in a fast evolving company.
  • Great department of dynamic people (+/-200), in a friendly and open culture.
  • Abilities to create enthusiasm around Odoo by providing demonstrations
  • Expand your knowledge of various business industries.
  • Two weeks of intensive functional training with a final certification.
  • Great work/life balance!
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最后期限: 19-12-2025

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