Insurance Claims Operators

工作内容

With more than 1,800,000 vehicles, ALD Automotive Group isEurope’s leading provider of leasing, fleet management and mobility solutions for businesses and individuals. The Group is present in 43 countries around the world and is part of the Société Générale Group.

Since our start in 1965, 270 employees have joined our team. Our ambition? Provide exceptional service to fleet managers and drivers. This is a major challenge that we are meeting with a fleet of more than 85,000 vehicles.

ALD Automotive is the reference in Belgium and Europe for operational leasing, car rental and Fleet Management. With an innovative view on multi-mobility, social challenges and leasing experiences, we also offer our customers flexible and comprehensive mobility solutions: bikes, charging possibilities, multi-mobility applications, consultancy... All taking into account our private and corporate customers.

ALD Automotive is part of the Société Générale group aiming at becoming the number one mobility player in Europe. You will find yourself in fast growing and healthy company. We are active in a sector that is in full swing. So with us, you work in a working environment that fosters initiatives and innovation.

RESPONSIBILITIES

We are looking for several Insurance Claims Operators! It’s a chance to apply as the team is missing several profiles, do not hesitate to apply.

As an Insurance Claims Operator, you will be part of our Insurance department working closely with our partners and clients. You will be responsible for a large variety of tasks reporting to the Insurance Supervisor:

• You will analyze and handle damage declarations together with your colleagues (average of 15 declarations a day)
• You will be responsible for every file from A to Z and ensure the necessary change/adjustment to every case
• As an experienced Claims Handler, you will determine the responsibility and transfer the case to the insurer in charge
• You will control that every administrative step has been taken accurately
• You will coordinate various phone call and email contacts with your client and keep them informed at every step
• You will be in close contact with internal and external experts, brokers, insurers, fleet managers and any others suppliers

MUST HAVE REQUIREMENTS

• You have a Bachelor in Insurance, Finance or any related topic
• You have a professional experience in the same function for at least 2 years at a Leasing, Insurer or a Broker in B2C or B2B
• You are preferably fluent in French and Dutch and proficient in English.
• Your analytical skills and logical reasoning are your key assets
• Autonomous, you can work easily with strict deadlines and define priorities
• Your business acumen lead you to understand opportunities

WE OFFER

• Desirable position with an international player, European leader of his industry with more than 7000 employees in 43 countries.
• A place in an inspiring and challenging working environment.
• Attractive pay package, supplemented with a range of extra-legal benefits such as a pension savings plan, hospitalization insurance, meal vouchers, etc.
• Optimum work-life balance thanks to 12 ADV days, flexible hours and homeworking possibilities.
• Private leasing after 6 months for an attractive price.
• Coaching and development opportunities.