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工作内容
IT Change Coordinator
- Working Location:Mons, Belgium
- Security Clearance:NATO Secret / SC
- Language:High proficiency level in English language
EXPERIENCE AND EDUCATION:
Essential Qualifications/Experience:
· Degree, preferably equivalent to a Bachelor’s Degree in information systems engineering, information technology or related discipline
· 3+ years function related experience
· Minimum ITIL Foundation – preferred ITIL Intermediate, Service Transition
· Experience in Change Management
· Practical experience in the usage of change management tools
· Experience with ITIL change management best practices
· Experience organizing meetings and committees
· Knowledge of Continual Service Improvement principles
· Experience in the operation of Change Advisory Boards (CAB)
· 3+ years function related experience
· Minimum ITIL Foundation – preferred ITIL Intermediate, Service Transition
· Experience in Change Management
· Practical experience in the usage of change management tools
· Experience with ITIL change management best practices
· Experience organizing meetings and committees
· Knowledge of Continual Service Improvement principles
· Experience in the operation of Change Advisory Boards (CAB)
Desirable Qualifications/Experience:
- A formal post-secondary training in IT
- Experience in applying QA and IV&V procedures
- Experience in Configuration Management, Configuration Control
- Practical experience in the usage of configuration management tools
- Experience with ITIL Configuration Management Best Practices
DUTIES/ROLE
- Apply and Execute the change management process and methodology with regards to Change Coordination activities
- Table all Request for Changes (RFCs) for a Change Advisory Board (CAB) meeting, issues an agenda and circulate all requests for changes to Change Advisory Board members in advance of meetings to allow prior consideration
- Initial screening of RFCs and Follow up on RFCs with multiple stakeholders to ensure complete Release Package is available and all concerns are addressed
- Update the change log with all progress that occurs, including any actions to correct problems and/or take opportunities to improve service quality
- Support the Change Manager(s) in analysing optimizations related to Change Management
- Guide Change Initiators in order for them to correctly create an RFC
- Be able to prepare and organise meetings with various stakeholders
- Act as the initial point of contact for new change requests or Requests for Information (RFI)
- When required, support other activities related to Configuration or Release & Deployment Management
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最后期限: 31-12-2025
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