水平: Mid-Senior level

工作类型: Contract

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工作内容

We are seeking experienced contractors for the role of Project Implementation Support to join team within NATO and EU institutions. If you are ready to contribute to critical global projects in a collaborative, multicultural environment, we invite you to explore this exciting opportunity ⤵️

???? On-site, diffrent countries (willingness to relocate needed)

☑️ Full time

???? B2B contract

????Security Clearance or willingnes to apply for one I Needs to have EU citizenship

Skills, knowledge, experience required:

• Intermediate understanding of end-user devices (desktops, laptops, tablets, smartphones) running Windows OS and Apple iPhones/iPads managed through Intune;

• Familiarity with Microsoft 365 services and tools, including Outlook, Teams, SharePoint Online, and OneDrive for Business;

• Experience with PowerShell scripting to automate routine support tasks.

Desirable:

• French language proficiency.

Duties/role:

• Providing local support to the users in various NATO locations;

• Providing technical troubleshooting during the enrolment by: o Applying known fixes that are stored in the issue management database;

  • Creating, tracking, and following-up on issued tickets created in the JIRA ticketing system and BMC ITSM;
  • Providing direct support on M365-related topics and provide technical troubleshooting during the live training;
  • Providing walk-in support for the users, including answering basic technical questions and providing guidance on the use of M365 and the Azure environment.

• Providing IT administrative tasks like account resets, attendance updates, issue log updates, and updates to the IMDB.

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最后期限: 28-12-2025

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