AAS-C001745 - Coherence Change Manager (NS), Brussels - FRI 17th Sept

☞ EMW, Inc.

View: 130

Update day: 16-11-2025

Location: Brussels Brussels Capital

Category: IT - Software IT - Hardware / Networking Information Technology Executive management

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DEADLINE DATE: FRIDAY 17th SEPTEMBER 2021
Requirement Title: Coherence Change Manager
Equivalent NATO Grade: A/65
IWC Work Location: Brussels, BE
Full time on-site: Yes
Required Start Date: 25-OCT-2021
Total Scope of the request (hours): 600

Required Security Clearance: NATO Secret

  • Manage day-to-day IT change management activities for NATO HQ in CSU Brussels
  • Review incoming Request for Change (RfC) Tickets
  • Query & Collect missing RfC information
  • Communicate with change coordinators on open changes during RfC lifecycle
  • Follow-up Changes in progress and report in daily NETOPS meetings
  • Update the RfC tickets accordingly in the toolset.
  • Coordinate with the Enterprise Approved Service Interruption (ASI) Team on ASIs affecting NATO HQ.
  • Prepare the co-chaired weekly NHQ CIS CAB
  • Prepare individual changes for the CAB
  • Prepare CAB documentation set
  • Co-chair the CAB with Head of the CSU
  • Present the changes during the CAB
  • Create & Distribute the meeting minutes of the CAB
  • Prepare info and statistics for weekly status meeting Liaise with other Change Managers in the Enterprise to coordinate change approval

Requirements:

  • Required Security Clearance: NATO Secret
  • Able to execute Change Management on a set of large, complex and interconnected networks in a highly secured environment
  • Demonstrate experience of autonomously performing change management in environments with more than 2.000 users and 3.000 end user devices
  • Excellent knowledge of Change Management Module in BMC Remedy and able to handle different classes of change types in the toolset.
  • Excellent knowledge of ITIL V3 Change Management Process or ITIL V4 Change Enablement
  • Open personality able to make contact at all levels in the organisation
  • Drafting minutes, reports and statistics
  • Must be highly structured and organized
  • Desired experience to work in an international and multicultural environment

Benefits:
Required Security Clearance: NATO Secret

Job Type: Full-time

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Deadline: 31-12-2025

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