Assistant Customer Relations

☞ GC Europe

View: 125

Update day: 06-12-2025

Location: Leuven Flemish Brabant

Category: Administrative / Clerical / Assistant Consulting / Customer Service

Industry: Medical Equipment Manufacturing

Job type: Full-time

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Job content

Assistant Customer Relations

Purpose of the job:

As an Assistant Customer Relations you are the primary contact between the business and its customers (sales offices, dealers, …). You will have to manage orders in SAP, contact the markets, where needed to assure a timely and correct delivery to customers. You will report to the Coordinator Customer Relations, being part of the Sales Department of GC Europe NV.

Main responsibilities:

  • Entering sales orders in our SAP system
  • Ensuring that customers have correct information at all times regarding orders, delivery times and availability of products
  • Contacting the customer to coordinate priorities and timings if necessary
  • Executing the administration of returned goods
  • Releasing customer orders to deliveries
  • Preparing and sending invoices
  • Preparing customs documents
  • Complaint handling (replacement, communication to the customers)
  • Creating & updating masterdata in SAP for deliveries

Requirements:

  • Very good knowledge of English & French & Dutch. Knowledge of German is a plus.
  • Knowledge of Sales & Distribution in SAP is a plus
  • Customer service experience is a plus
  • Positive and customer-oriented attitude
  • Strong communication and organizational skills

We offer you:

  • A challenging job in a growing international company in Leuven
  • Full time employment with a permanent contract
  • Flexible working hours & possibility to work from home
  • Competitive salary & benefits (Hospital insurance, group insurance, meal vouchers)
  • Stunning offices and a great company culture, based on respect and comradeship
  • An opportunity to contribute to a better, healthier world in collaboration with colleagues who are passionate about what they do

Interested?

Send us your CV and motivational letter!

GC is an equal opportunity employer that evaluates applicants regardless of their race, nationality, gender, age or disability. We welcome candidates from all backgrounds, and actively promote diversity in the workforce.

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Deadline: 20-01-2026

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