Corporate Office Manager CTS

☞ Belfius

View: 120

Update day: 16-11-2025

Location: Brussels Brussels Capital

Category: Executive management

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Job content

Belfius Bank
Customer Services
Brussel
Permanent

Customer Transaction Services is within Belfius at the cross roads of every customer transaction. The division is responsible for the operational execution of all payments, securities, financial markets transaction & manages the entire customer life cycle. Hence CTS is a structural backbone that drives customer satisfaction & compliancy in almost every customer transaction. To support the management team of Customer Transaction Services we are looking for a corporate office manager.
The ideal candidate will be a strategic thinker, possess excellent communication skills, and be adept at fostering collaboration across teams. As a member of the staff of CTS, you will play a pivotal role in supporting the management team of Customer Transaction Services and driving the division’s strategic initiatives.


Key Responsibilities

  • Collaborate with the leadership team to develop, communicate and sustain strategic initiatives within the CTS division.
  • Facilitate effective communication within the CTS division and across the organization. Prepare executive-level presentations, reports, and documents. Act as a liaison between the leadership team, internal departments, and external stakeholders.
  • Oversee key projects and selected initiatives within CTS mainly related to digitization & AI
  • Provide high-level support to the Management team of CTS, organization of internal governance, staff meetings, act as a trusted advisor and strategic partner to the management team
  • Facilitate & streamline talent & knowledge management throughout CTS

Qualifications

  • Master’s degree
  • Strong communication skills, both written and verbal. Fluent in French and Dutch with strong English writing skills
  • Proficient in creating high-quality Powerpoint presentations
  • Ability to convey complex ideas clearly and concisely.
  • Strong analytical and problem-solving abilities.
  • Demonstrated leadership skills with the ability to influence
  • Open positive mind, outspoken & strong can do mentality
  • Ability to work collaboratively in a fast-paced, dynamic environment.

Job Offer

  • Level Band 3/Band 4: depending on seniority & experience
  • Personal growth in a dynamic & challenging environment in a culture with strong values


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  • over Belfius zelf

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Deadline: 31-12-2025

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