Customer Service Representative (m/f/d)

☞ DuPont

View: 145

Update day: 16-11-2025

Location: Mechelen Antwerp

Category: Other

Industry: Chemical Manufacturing Biotechnology Research Farming

Job type: Full-time

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Job content

Description

DuPont is looking for a temporary colleague. After an intense training you will process and finalize customer orders in different countries.

You will
  • Communicate product availability and follow up on order status while liaising with the sales team, supply chain, the credit team and various production units in the US, Europe and Japan.
  • Follow up on credit checks, process credit notes/returns/complaint handling and ensure correct pricing, invoicing and cash collection
  • Maintain and regularly update customer data in MDG/SAP
  • Ensure timely delivery of goods and products to the customer
  • Provide after sales support (complaints, product returns, demand forecasts, specific needs and enquiries
Specification
  • You must be fluent in Dutch and English. Additional languages are an added value - French and/or German.
  • You hold a Bachelor or Master degree or attained an equal level through experience
  • You have a good level PC literacy and MS Office – particularly Excel, Outlook
  • You have a strong knowledge of SAP
  • You are a proactive and dynamic team player with strong social skills and a problem-solving attitude
  • Accuracy and strong organizational and analytical skills are your trademark
  • Previous experience in logistics or international customer service would be a strong asset
DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.

For US Applicants See the “Equal Employment Opportunity is the Law” poster at http //www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

For our U.S. Affirmative Action Policy, click here.
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Deadline: 31-12-2025

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