Sales Administrative Assistant
Aussicht: 110
Update Tag: 26-11-2025
Ort: Zaventem Flemish Brabant
Kategorie: Der Umsatz
Industrie:
Jobtyp: Full-time
Jobinhalt
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
ABB Robotics & Discrete Automation is a pioneer in robotics, machine automation and digital services, providing innovative solutions for a diverse range of industries, from automotive to electronics to logistics. As one of the world’s leading robotics and machine automation suppliers, we have shipped over 500,000 robot solutions. We help our customers of all sizes to increase productivity, flexibility and simplicity and to improve output quality. We support their transition towards the connected and collaborative factory of the future. ABB Robotics & Discrete Automation employs more than 11,000 people at over 100 locations in more than 53 countries. www.abb.com/robotics The Customer Support Specialist is the first point of contact for customers and business partners of the Robotic division in BeNeLux. More specific its related to the service activities of the robotics division In this role and using your customer service skills and knowledge, you will aid the sales team by reacting to customer inquiries. You’ll integrate a dynamic team of 60 persons and count on you to assist the sales and service manager
Your responsibilities
- Create, send and follow up Service Level Agreements (SLA) and Index letters
- Support Front End Sales with data collection and reporting
- Maintain data in relevant systems (SAP and SFDC)
- Flollow up (missing) SLA orders
- Support Service Coordinatoren with data collection and reporting
- Follow communication procedures, guidelines and policies
Your background
- You have a secondary education with a first experience in administration
- Knowledge of MS Office. SAP and Sales Force is an asset.
- Fluent in Dutch, English and French is nice to have
- An agile and proactive approach, with a demonstrated ability to take ownership of customer issues
- Knowledge of principles and practices in customer service
- A collaborative, solution-focused approach, and strong written and spoken communication skills
More about us
We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. Work model: on site #LI-onsite
Frist: 10-01-2026
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