Field Service Engineer Bulk Elemental Analysis FR,BENELUX,CH,GE

☞ Thermo Fisher Scientific

View: 155

Update day: 16-11-2025

Location: Geel Antwerp

Category: IT - Software

Industry: Biotechnology Research Pharmaceutical Manufacturing

Job type: Full-time

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Job content

Business Job Title: Field Service Engineer BEA

Job Profile Title: Engineer II, Field Service

Direct Report To: Nicolas Cathelain

Group/ Division: Spectroscopy / BEA

Career Band: 5

Position Location: France, BeNeLux, Switzerrland and Germany

When you’re part of Thermo Fisher Scientific, you’ll do challenging work, and be part of a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of $20 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.

Position Summary:

Within our EMEA Bulk Elemental Unit we are looking for an experienced and motivated Field Service Engineer, product line Bulk Elemental Analysis with focus on Material Characterization, rapid elemental analysis, information of materials applications and if required extending to other product lines and or applications.

How you will make an impact:

As Field Engineer representative in this position, responsible for delivering and build service excellence over and above our customer expectations.

What you will do:
  • Represents our company in a positive, professional manner in all dealing with Thermo Fisher Scientific customers, both external and internal.
  • Frequent trips in France, Benelux, Switzerland, Germany and time to time in other countries in EMEA.
  • Own and deliver service commitments and execute on installations, repairs, data analysis and calibrations, preventative maintenance, training, radiation services. On X-Ray fluorescence Spectrometers and optical emission spectrometers
  • Responsible for providing services remote or at site within the agreed conditions; sets the accurate priorities.
  • Service reporting, documentation and creation of protocols to specification on internal and customer needs.
  • Maintain high level of customer allegiance by building strong customer relationships and promoting on excellent customer experience.
  • Partner with our commercial colleagues to deliver customer deals that can be implemented profitably and meet/exceed customer expectations
  • Help on continuous improvement through our Practical Process Improvement Business System
  • Participation in training courses in Switzerland (Ecublens) and the Czech Republic (Brno)

How you will get here:

Education
  • Diploma or equivalent education preferable in the field of electrical engineering, ( chemistry ) or engineering or technical training in the field of electronics or training in the (chemical field with technical orientation)

Experience
  • Five years of work experience in technical services
  • Field service experience (technical) or strong service knowledge
  • Preferable knowledge in heavy industrial process
  • Outstanding troubleshooting skills passionate about electromechanical, software and application issues
  • Demonstrate Thermo Fisher Scientific values - Integrity, Intensity, Innovation and Involvement

Knowledge, Skills, Abilities
  • Practical experience in an equivalent position (min. 5 year experience in the field) desired
  • Excellent interpersonal communication both written and oral in French, English and German.
  • Ability to work effectively with customers and colleagues in difficult and stressful situations
  • Good knowledge of electronics and mechanics
  • Customer friendliness and a professional attitude
  • PC literacy including MS Office and Outlook.
  • Proficient in English,
  • Ability to travel (both domestic and internationally) up to 80% (3 nights per week at hotel)
  • Valid driver’s license
  • Self-organized and effective

At Thermo Fisher Scientific, each one of our 70,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission enabling our customers to make the world healthier, cleaner and safer.
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Deadline: 31-12-2025

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