International Customer Success Manager

☞ Generations Recruitment

View: 125

Update day: 03-12-2025

Location: Brussels Brussels Capital

Category: Finance / Bank / Stock IT - Software IT - Hardware / Networking Information Technology Marketing / PR Sales

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Job content

What’s in it for you?

You’ll have the possibility to join a fast track SaaS start-up, composed of passionate individuals for Retail & FMCG, and backed-up by a solid actor giving the project all the necessary financial backbone. You’ll be revolutionizing the Retail business with an embedded solution that gives more accuracy than any others on the market to help decision making processes of the product life shelve and consumer buying behavior. You’ll hold a role with an immediate international scope and the possibility to shape the future of the organization.

About the Company

Our client, a spin-off of a famous international French retailer, is seeking an International Customer Success Manager to join their fast-growing team. This role will be a part of a CSM team with experienced coaches to guide you in your daily.

About the job

As an International Customer Success Manager, you will work closely with international clients, KAM or CatMan teams, and local teams to ensure a successful customer experience. You will help them onboard the tool and identify potential business opportunities to pass on towards the Sales colleagues. Your role will be crucial in structuring their understanding of the tool and developing the user experience.

About the ideal candidate

To be successful in this role, you should have a master’s degree in marketing, management, or IT with successful experience in B2B SaaS area. An affinity with new technologies, more specifically SaaS, is a must. You should also have excellent written and verbal communication skills, commercial sense, and mastery of the commercial circuit. French and English language skills are required, and knowledge of the retail sector is an asset.
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Deadline: 17-01-2026

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