BUSINESS PROCESS EXPERT - SALES

☞ AGC Glass Europe

見る: 165

更新日: 26-11-2025

場所: Louvain-la-Neuve Walloon Brabant Ottignies-Louvain-la-Neuve

カテゴリー: IT-ソフトウェア

業界: Glass Ceramics & Concrete

レベル: Associate

ジョブタイプ: Full-time

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仕事内容

AGC Building & Industrial, a European leader in flat glass.

Part of AGC Glass Company, the AGC Building & Industrial Division produces, processes and distributes flat glass for the building industry, the solar industry and high tech operations. Our business is driven by four strategic Business Units:

• Primary Glass

• Processed Glass

• Distribution

• New Business and Industrial.

Our 8,400 employees operate in over 100 sites throughout Europe, from Spain to Russia. Our common goal is summarized in our vision: "Glass creates emotions by connecting people with their environment".

Within the Primary Glass Business Unit, you will support the innovation process by actively contributing to the digital transformation of the division. You will define, design, improve and monitor both existing and new sales business processes. You will focus on the processes improvement and standardization but also on problem solving and guidance. You will contribute to the sharing of best practice and know-how. You will be active in the digitalization & A.I. projects connected to the pre-sales, sales & O2C flows/processes. You will :

  • identify and collect the business requirements from the business users, define flows and explain them to the IT colleagues so they can translate them to IT specifications
  • plan the projects phases and write blueprints
  • discuss, challenge and validate the solutions proposed by IT
  • test the solutions
  • monitor the implementations
  • write documentations and users guides
  • train the users on how to use the deployed solutions
  • follow-up main recurrent issues and promote actions to mitigate and to continuously improve the flows
  • propose changes, innovation, projects and developments
  • You have an Engineering or University Master Degree preferably in Business
  • A first and relevant experience in IT sales/business environment, including SAP, CRM and reporting tools will make a difference
  • You have a willingness to learn and operate in an international environment
  • You have excellent analytic and problem solving skills with a good understanding of process flows
  • A good command of Lean & Agile methodologies is a strong value
  • You like to challenge the status quo
  • You have good Project Management skills and continuous improvement mindset
  • You have excellent communication skills, and are naturally customer oriented
  • You are proactive, dynamic and ready to travel for short periods in Europe
  • You are fluent in English. Knowledge of French, Dutch or Russian is a strong plus

Why You Should Apply

  • You’ll be part of a committed, smart team respectful for diversity
  • You’ll get wide-ranging exposure to different aspects of glass and business processes
  • We offer a casual office environment and homeworking possibilities, training opportunities and respect for autonomy
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締切: 10-01-2026

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