Senior IT Change and Configuration Manager

仕事内容

Location:
Mons, Belgium

Security Clearance:
NATO Secret

Reference No:
C001790 / Mons

Skills, knowledge, experience required:

• Computer Science or Engineering or related discipline with at least 5 years of post-related experience, with focus on Database design and implementation or Software Engineering;
• OR a Bachelor of Science (BSc) degree at a nationally recognized/certified University preferably in Computer Science or Engineering or related subject with at least 7 years of post-related experience with focus on Database design and implementation or Software Engineering;
• OR exceptionally, the lack of a degree may be compensated by a lower academic qualification combined with at least 10 years’ experience and the demonstration of particular abilities or experience of relevance to this post, or with a military experience in a related subject;
• Extensive experience as IT Change and Configuration Manager in medium to large size organizations, managing critical infrastructure IT Product and Service Baselines;
• 2-3 years on the job experience as IT Change and Configuration Manager for complex IT Products and IT Services with > 10.000 Configuration Items (e.g. large Data Centre, IT Infrastructure, car/ train/ plane industry);
• Working experience with Configuration Management Tools (CMDBs);
• Experience in working with IT Change and Configuration Management Key Performance Indicators (KPIs);
• Expert knowledge in IT Configuration Management;
• Expert knowledge in CMDB design and implementation;
• Working experience in preparing training materials and delivering the training.

Desirable:

• Recognized/certified IT Change and/or Configuration;
• Management related training and/or qualification Certificate;
• Knowledge and application of the Allied Configuration Management Publications (NATO ACMPs);
• Knowledge and application of Configuration Management in accordance with the ISO/IEC 12207:2008, ISO 1007, and/or MILHDBK-61 Standards;
• Prior experience of working in an international environment comprising both military and civilian elements;
• Knowledge of NATO responsibilities and organization, including ACO and ACT.

Duties/role:

• Establishing and improving the IT Change and Configuration Management processes, procedures, artefacts and tools in accordance to Service Line, Agency and NATO standards;
• Establishing and improving the NSII IT Configuration Baselines in accordance to Service Line, Agency and NATO standards;
• Establishing and improving the Configuration and Change Management Plan and its related artefacts;
• Establishing and improving the NSII Configuration Items in the Agency Configuration Management Database (CMDB);
• Establishing and improving the IT Product Baseline and IT Service Baseline to maintain them in the Agency CMDB;
• Performing Configuration Item Identification, Configuration Control Configuration Status Accounting and periodic and ad-hoc Configuration Audits;
• Performing the Senior IT Configuration and Change Manager (SCCM) is the process owner of the NSII IT Change and Configuration Management and ensuring that it is followed in accordance with the IT Change and Configuration Management Plan;
• Creating and managing Change Requests including Options and Impact assessments. Presenting the Change Requests to the corresponding Management Boards and being responsible to monitor and control the Implementation and verification of the outcome;
• Ensuring that the IT Change and Configuration Management Key Performance Indicators (KPIs) are consistently met and act proactively to prevent exceptions;
• Creating NSII IT Change and Configuration Management Training materials and performing recurring Training to the NSII Project Managers, Engineers, Service Delivery Manager and Operations Manager;
• Creating and maintaining NSII IT Change and Configuration Management related reports and/or presentations to the NSII Service Area Owner, Service Line Chief, Agency Senior Management and/or external Agency stakeholder;
• Liaising on all IT Change and Configuration Management related matter with internal Agency stakeholders and external NATO bodies, Nations, and Industry;
• Deputizing for higher grade staff, if required;
• Performing other duties as may be required.

VECTOR SYNERGY sp. z o.o., ul. Marcelińska 90, 60-324 Poznań, NIP PL7811857270, REGON 301575740, KRS: 0000369575

Rejestr Przedsiębiorców KRS prowadzony przez Sąd Rejonowy Poznań – Nowe Miasto i Wilda w Poznaniu, VIII Wydział Gospodarczy KRS,

kapitał zakładowy wynosi: 73 500,00 złotych wpłacony w całości, TEL +48 616684500, FAX +48 616684501, www.vectorsynergy.com, info@vectorsynergy.com